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Wilson, Bill – Training, 1991
Describes the pay-for-performance/pay-for-knowledge system implemented by Federal Express and the training for employees who deal with the public. The two major components of the program are job-knowledge testing and interactive videodisc instruction. (JOW)
Descriptors: Adult Education, Corporate Education, Incentives, Interactive Video

West, Gaby – CALICO Journal, 1989
Discusses the development and production of TOPIC (Training for Oral Proficiency Interviewing Competence), an interactive video refresher training program that teaches interviewing and evaluation skills to German oral proficiency testers. The program can be used as a prototype for the development of refresher training programs in other languages.…
Descriptors: Examiners, Interactive Video, Interviews, Language Proficiency
Jacobson, Larry; Hafner, Laurin P. – 1991
The first of two sections of this paper describes a pilot program that used interactive video (IAV) technology to enhance the scripting skills of teacher certification assessors in the administration of a classroom observation technique. A comparative analysis was drawn between three groups of assessors: those who received IAV programed…
Descriptors: Classroom Observation Techniques, Comparative Analysis, Elementary Secondary Education, Higher Education