International students who speak English as an additional language report experiencing communication issues while completing their studies and work-integrated learning placements in a range of Anglophone countries, including Canada, the United Kingdom, the United States of America and Australia. To address this issue, accreditation and…

This article describes two decades of workplace basic skills efforts in the United States (mid 1980s to early 2000s). Private- and public-sector groups defined the problem of inadequate basic skills in the incumbent workforce. They raised awareness of this problem as it affected various segments of the workforce and diverse industries. They…

Workplace changes and the continuing evolution of how we define and practice technical communication require that we consider collaboration in ways we may not have imagined ten, five or even two years ago. The unexpected COVID-19 pandemic pushed our world and collaboration into additional and unanticipated directions. Since one of our…

The UNESCO Institute for Lifelong Learning (UIL) has launched a new publication, "Integrated Approaches to Literacy and Skills Development: Examples of Best Practice in Adult Learning Programmes." This new compilation showcases 21 adult education programmes that demonstrate promising approaches to integrating literacy, life skills and…

The role of universities in preparing students to use spreadsheet and other technical software in the financial services workplace has been investigated through surveys of university graduates, university academics, and employers. It is found that graduates are less skilled users of software than employers would like, due at least in part to a…

Frederick Winslow Taylor (1856-1915) was an efficiency expert whose concerns were less about avoiding worker fatigue and more about increasing profit margins by any means necessary. Taylor was devoted to finding the One Best Way to carry out a task and then training workers to do that task unvaryingly; attempts by employees to improve their own…

This paper attempts to identify some tools to help practioners think about, debate and plan Workplace Literacy and Essential Skills (WLES) programs. Such tools are necessary so that discussions between practitioners aiming to clarify good practice and successful approaches can get beyond mere descriptions of what happened. In order to compare and…

This first "OECD Skills Outlook" presents the initial results of the Survey of Adult Skills (PIAAC), which evaluates the skills of adults in 22 OECD member countries and two partner countries. The PIAAC survey was designed to provide insights into the availability of some key skills and how they are used at work and at home through the…

Since the publication of the Moser Report in 1999, improving the basic skills of adults has been a major priority for all of the UK's governments. There has been a particular interest in building up workplace provision, because of the assumed relationship between the basic skills of the employed population and productivity. A longitudinal study…

This paper places the competencies to be measured by the OECD's Programme for the International Assessment of Adult Competencies (PIAAC) in the context of the technological developments which are reshaping the nature of the workplace and work in the 21st century. The largest technological force currently shaping work is the computer. Computers are…

The role of a professional and creative writing degree is to provide resources, structured workshops, professional interactions--and the potential for creative risk. Opportunities for risk, within the structured environment of the university, challenge the individual's perspectives and judgements, as well as their ability to analyse and to reflect…

Governments and other stakeholders have become increasingly interested in assessing the skills of their adult populations for the purposes of monitoring how well prepared they are for the challenges of the new information world. The current paper provides an overview of the conceptual framework developed for the assessment of problem solving in…

Learning always takes place in a particular context and culture, yet educators have tended to focus their attention mainly on the form of learning, its methodology, content and teaching approach. While these can and do affect learning and its results, this paper looks beyond the particulars of the program to explore how the context and culture of…

In this paper we argue that learning in the workplace can bring considerable benefits for learners and employers. It draws on data from in-depth interviews and secondary sources from eight sites of work-based learning as part of wider research into the effects of five national policy mechanisms within the Learning and Skills Sector. We also have…

Reports on the problem of adult functional illiteracy in the workplace and discusses how some companies and business-sponsored organizations are dealing with this problem. Describes Polaroid Corporation's in-house literacy training program in detail. (CH)