Interpersonal abilities as critical competencies are a prevalent subject in hospitality training. However, there remains a need to further study how teachers and trainers apply instruction practices to develop and strengthen students' interpersonal abilities. This study aimed at identifying instruction practices used by teachers and trainers to…

Purpose: The purpose of this study is to explore Master of Social Services students' (MSS) thoughts of transversal skills in higher education studies and working life practice. Transversal skills are general skills that are transferable from field to field. For instance, transversal skills can promote individuals' employability in the labor market…

Purpose: With the purpose of promoting cross-field dialogue, this paper aims to review workplace learning (WPL) and human resource (HR) literature. The authors endeavour a conceptual examination and discussion of the bridges that link both research fields in relation to learning, in an effort to establish an integrated understanding of learning in…

The development of employees' skills and competences has become a key driver of economic growth in the developed world. It is widely recognised that enhancing people's skills and competences will be a major cause of future competitive advantage. Consequently, companies need to be able to identify precise areas where they have, or can build,…

Purpose: The purpose of this paper is to investigate the effect of soft skill acquisition and the training methodology adopted on employee work performance. In this study, the authors study the trends of research in training and work performance in organisations that focus on the acquisition of technical or "hard skills" for employee…

The goal of this paper is to illustrate how the promotion of 21st Century process skills can be used to enhance student learning and workplace skill development: thinking, problem solving, collaboration, communication, leadership, and management. As an illustrative case, fashion merchandising and design students conducted research for a…

English in the Workplace (EWP) programs are increasingly surfacing across Canada to assist internationally educated professionals (IEPs) with the challenges of integrating into the Canadian workplace. One critical topic of these courses is targeted pragmatics (soft skills) instruction. By learning these skills, IEPs gain valuable tools for…

The Malaysian Education Development Blueprint's (2013-2025) emphasis on the holistic formation of students in line with quality human capital formation is based on the national philosophy of education. This blueprint is in line with the Government Transformation Program (GTP), which propels Malaysia towards becoming a developed and high-income…

This paper investigates the role of personal networks in academics' learning in relation to teaching. Drawing on in-depth interviews with 11 academics, this study examines, first, how and what academics learn through their personal networks; second, the perceived value of networks in relation to academics' professional development; and, third,…

Purpose: Mentoring as a tool for the support and development of novices in many organisations has been considered a putative success. Nevertheless, the literature reveals a paucity of reporting of the mentoring strategies used within the policing profession within Australia. This paper aims to focus on what mentoring is and how it is deployed from…

Purpose: The main purpose of this paper is to determine the extent of acquisition of knowledge on social skills and social values by trainers of institutes and coaches of industries in training of trainers (ToT) programmes. It has been ascertained that social skills and social values can and must be taught to apprentices to enhance their…

The role of a professional and creative writing degree is to provide resources, structured workshops, professional interactions--and the potential for creative risk. Opportunities for risk, within the structured environment of the university, challenge the individual's perspectives and judgements, as well as their ability to analyse and to reflect…

Cedefop's report "Learning while working: success stories on workplace learning in Europe" presents an overview of key trends in adult learning in the workplace. It takes stock of previous research carried out by Cedefop between 2003 and 2010 on key topics for adult learning: governance and the learning regions; social partner roles in…