Assigned 24 supervisors to two behavior modeling workshops designed to improve the supervisors' skills in coaching and handling employee complaints. Generalization of observational learning to a novel context was significantly better in the experimental group, showing the efficacy of formalized retention processes. (Author)

The author discusses misconceptions about behavior modeling as a management skills training method and elaborates on three major steps in the modeling process: (1) effective demonstration of master performance; (2) guided student practice; and (3) feedback on the quality of student effort. (SK)

Addressed is the need in social work education to identify the skills required for effective practice, to develop instruments to measure these skills, and to design an approach to teach them effectively. In the first chapter, "Identifying the Worker Helping Skills," 27 communication, relationship, and problem-solving skills are described. The…

Evaluated the relative effectiveness of observation-feedback (OF) and skill-based (SB) training methods, as well as sequences of training on the acquisition of structuring and relationship skills. Concluded that the OF-SB sequence showed significant gains in the acquisition of relationship skills. Discussed implications for the training of family…

This paper outlines some of the origins and functions of modeling within a human service training context, particularly counseling psychology, and discusses some of the consequences of modeling as a training method. The materials suggest that an emphasis on affective experience and behavioral methodologies has limited the potential of social…

This discussion of consultant preparation begins with a review of the current training practices followed by a consideration of and rational for emerging approaches. A working definition of consultation is presented, together with suggested curricular elements and instructional activities. (Author)

Co-workers of three job trainees with mental retardation used coincidental training procedures while completing their own jobs. Coincidental training resulted in improved accuracy of salad-making skills, but skill acquisition was very slow; subsequently, a model and a quality-control check were added, resulting in higher performance levels. (JDD)