This book describes and advocates "smart training," an approach to on-the-job training that helps employees gain competence and empowers them to act to satisfy customers. The book is organized in 16 chapters grouped into 4 parts. Part 1 outlines the basics of smart training, including its performance base, the need for initial analysis,…

This teaching unit was developed to be used in an 8- to 12-hour course to train trainers. The packet contains an instructor's manual and a resource guide designed to be used by instructors who have a background in education and who have had some experience as a trainer in business. The instructor's manual contains a script for the seminar,…

Offers a framework that addresses training and performance relationships based on in-house skills development committees that are employee driven. Key elements include employee ownership of training; working partnerships between management and employees; continuous learning; and measurement of results that show relationships between classroom…

This book, which is intended for new training professionals and others asked to provide training, lists the critical elements of training and details an eight-step process for providing training in the workplace. The book begins with a brief introduction explaining the purposes of training and why it has become so important. The next eight…

This handbook, which presents a design-based approach to training, leads training professionals through a process for developing employee training programs based on a behavioral digital approach. (The design approach is a scientific methodology built on three principles: the systematization, behaviorism, and quantification of training.) The…

Data from the National Longitudinal Survey of Youth and several alternative data sets containing proxies for industries' rates of technological change (including the Jorgenson productivity growth series, National Bureau of Economic Research productivity data, and the Census of Manufacturers series on investments in computers, the Research and…

A PRELIMINARY INVESTIGATION WAS MADE OF THE FEASIBILITY OF COMPUTING COSTS OF ON-THE-JOB TRAINING FOR ENLISTED MEN NEEDED TO BRING THEM TO THE "JOURNEYMAN" LEVEL. FOR THE PURPOSES OF THIS STUDY, ON-THE-JOB TRAINING INVOLVES LEARNING OR IMPROVING JOB PERFORMANCE UNDER ACTUAL WORKING CONDITIONS. AT PRESENT THERE IS NO SYSTEM WITHIN THE NAVY TO "COST…

This training guide is designed to aid Head Start staff in exploring personal understandings of health and wellness and to further their contribution to the health of coworkers, children, and families. It explains the importance of health to Head Start's mission--to encourage social competence; promote the development of personal definitions of…

This document, which was developed on the basis of recent research and testimony of small business owners, managers and employees, and training providers, is a basic practical manual for those owners and managers of British small and medium-sized enterprises (SMEs) who want to initiate or improve staff training and development activities. The…

This document reports the findings of a 3-year study of company strategies and the training impact of labor organization in Germany. Among the topics discussed in the theoretical overview presented in section 1 are the following: the growing importance of learning in a working environment; Germany's continuing training "system" and…