Purpose: The purpose of this paper is to examine the effectiveness of workshops as a learning tool for small business owner-managers (SBO-Ms). It aims to concentrate on workshops delivered over 18 months from January 2007 to July 2008 as part of several publicly-funded small business development programmes in two Australian local government areas…

Purpose: The purpose of this paper is to explore what owners of small firms are looking for from new employees. The aim is to pursue this in light of the debate around formality and informality of small firm HRM, exploring the extent to which the small firms studied had formalized HRM practices. Design/methodology/approach: The data reported here…

Small business training can facilitate business growth. The authors show that a "hands-on" approach can have a direct impact on a business owner's current situation. They consider this in relation to the problem of being unable to find the right staff, demonstrating that a program such as the one they describe enables learning and…

Purpose: The purpose of this paper is to evaluate a small business-mentoring project, which was delivered in regional Australia. Design/methodology/approach: This paper contains a case study of the mentoring project and focuses on the process and the outcomes of that project from different perspectives. Data collected in semi structured telephone…