Purpose: The purpose of this paper is to examine the interplay of skill-enhancing human resources practices, customer orientation (CO) and tourism small- and medium-sized enterprises (SMEs) performance indicators. Design/methodology/approach: Data for 194 valid cases are gathered through face-to-face techniques in Albanian tourism SMEs. Structural…

This descriptive case study's purpose is to describe family child care providers' unexplored experiences as early childhood entrepreneurs while simultaneously addressing their (in)equitable representation in early childhood curricular programming in higher education. Additionally, the objective is to prime program leadership, such as lead faculty,…

The dual learning system gained prominence as part of the education system in Kazakhstan, involving training students in close collaboration with businesses to equip them with the skills and expertise needed for a modern workforce. This study contributes to existing literature examining the adoption and implementation of German-originated training…

Conversations about workforce development in the construction industry are centered around improving the construction trade skills of displaced workers or other unskilled or untrained individuals. Rarely will that conversation focus on the administrative skills necessary for contractor success, particularly in public works construction where…

The United States economy currently suffers a significant skills gap in its workforce, one that approaches crisis proportions. This skills gap (Christo-Baker et al., 2017; King et al., 2017; Laboissiere & Mourshed, 2017) will have profound effects on future U.S. economic growth and, by extension, on global economic growth. Researchers have…

Purpose: The purpose of this study is to explore trust initiation and development in collaborations between universities and small- and medium-sized enterprises (SMEs) and the implications for enabling engaged scholarship (ES). Design/methodology/approach: Adopting a qualitative inductive approach, semi-structured interviews were conducted with a…

Small businesses are characterised by resources constraints; therefore, their managers need to know the exact nature of additional benefits, beyond knowledge and skill acquisition, that might accrue from employee participation in different types of learning activities. However, research that simultaneously examines the attitudinal and behavioural…

Purpose: The goal of this research is to create a conceptual model that identifies the relationship between organizational learning and green human resource management practices and its contribution to the circular economy. The focus of this research is to identify the organizational learning and green human resource factors that lead to a more…

Purpose: Circular economy has emerged as one of the most important approaches to addressing environmental challenges. Organizations have begun to act on their abilities to enhance their sustainability management to enable a circular economy. The role of organizational learning and green human resource management in the transition to a more…

Swiss Vocational Education and Training (VET) is based on national legislation which was introduced in the 1930s and renewed in the 1960s (as well as in the 1970s and in 2002). At first, the goal of the national VET legislation was to further Vocational Education and Training in order to support small and medium enterprises; however, later, it…

Purpose: This paper aims to describe how the human resources development (HRD) policy has shifted from the national level to the sectoral levels; the paper also explains the changes that have been made in skills formation in the economy by presenting the emergence of Industry Skills Councils (ISC). Design/methodology/approach: This paper presents…

When it comes to digital literacy, how do we know what kind of skills America's workers need for the workplace, how they can best acquire them, and what competencies or credentials can help them signal their preparedness to employers? Over the past four months, National Skills Coalition staff interviewed business, education, and workforce leaders…

Small businesses have been sparking much of the recent job growth in New York City. However, there is a major disconnect in the city's workforce development system when it comes to working with small businesses. This report outlines a number of steps that policymakers, business leaders, and workforce providers could take to make workforce programs…

Achieving prosperity for all Americans could not be more urgent. Although the United States remains the most prosperous nation on earth, millions of citizens are losing faith in the American dream of upward mobility, and in American-style capitalism itself. This crisis of confidence has widened the divide afflicting American politics and cries out…

Small businesses provide economic infrastructure in which communities develop and thrive and, in the United States alone, currently represent 99.7 percent of all employer firms. However, many small businesses fail to thrive past the first two years of establishment. Of the reasons small businesses fail, limited or non-existent employee training…