Online academic communities are valuable spaces where participants can share information, find and provide support, and even be entertained. Online academic communities refer to hashtag-specific chats or other forms of affinity groups. Although these communities have been researched in the literature, more studies are needed to understand the…

Universities have struggled with several issues and challenges during the pandemic. One particular issue that receives minimal attention compared to other concerns is communication with faculty. This study explores faculty communication preferences specifically regarding messaging from administration. This study focused on several elements…

The purpose of this quantitative study was to explore the relationship between the use of collaborative technology, video-facilitated observation and feedback, and virtual professional development and coaching and levels of collective teacher efficacy. The study used a questionnaire to survey 547 coaches, content specialists, and district…

The hashtag #justsaying is one of Twitter's global stock hashtags. The hashtag is nontopical and appears to fulfil a complex range of metapragmatic framing functions. In this paper, I shall look at Dutch-language tweets in which the hashtag is being used as a fully enregistered 'translingual' framing device, and I will attempt an analysis focused…

In this study, we examined the use of compliments, self-praise, and self-denigration, as exchanged among nonnative English users. This was part of participation in an online cross-cultural exchange project (Ibunka 2019), which involved learners from six countries (Algeria, Brazil, Indonesia, Japan, Taiwan, and the Netherlands). The aim of the…

This study sought to determine the difference in text-based negotiated interaction between non-native speakers of English (NNS-NNS) and between non-native and natives (NNS-NS) in terms of the frequency of negotiated instances, successfully resolved instances, and interactional strategy use when the dyads collaborated on Facebook. It involved 10…

Effective communication is essential in every organization, including educational institutions. Often, members of the online community work in isolation. Collaboration across varying disciplines and departments can promote unique professional development activities and create a stronger connection to the entire online community. "Enriching…

As an emerging interest area, positive communication scholarship focuses on issues of happiness and well-being in a variety of social contexts. Borrowing from positive psychology and happiness literature (Lyubomirsky, 2008), positive communication research explores expressions of gratitude, kindness, compassion, and forgiveness, as well as issues…

Some items on the school administrators' to-do list have changed over the years, but there's still one constant at the top of the list--communication. School administrators who are strong communicators tend to earn the trust of their school communities and enjoy more positive feedback from their stakeholders. The advent of technological…

Parent-teacher communication continues to evolve due to smartphones and other new communication technologies. In all, 1,349 parents completed the Parental Academic Support Scale to assess the frequency and importance of communication across modes. Confirmatory analysis revealed a good model fit. Media richness theory was applied to parents'…

A case study was conducted to assess the efficacy of online communication tools for enhancing independent student engagement in a first-year undergraduate class. Material relevant to course topics was shared with students through three communication platforms and data were extracted to measure student engagement. A questionnaire was also used to…

The growth of Twitter and similar sites has influenced many institutions. Many employers, for example, currently value digital literacy and look to hire employees who are skilled in social media. Since corporations increasingly value this type of literacy, researchers such as Greenhow and Gleason (2012) argue that educators need to respond by…

By the time Superstorm Sandy struck New Jersey in late October 2012, Kathy Corbalis, executive director of communications and college relations at Atlantic Cape Community College, and her team were battle-tested. In the 15 months before the hurricane, the college experienced two bomb threats via Twitter, a lockdown due to gunfire, an on-campus…

Do a web search on the phrase "CRM sucks" and one will find scores of articles, webinars, and blog rants dedicated to the theme. Indeed, if one uses constituent relationship management (CRM) software, one is probably familiar with the litany of complaints. But this is not the time to give up. After all, this is one relationship that really needs…

Engaging with stakeholders on social media channels can burnish a brand's reputation, according to an early 2012 survey conducted by BRANDfog, a social media branding firm that caters to CEOs. The study found that 82 percent of respondents "were more likely to trust a company whose CEO and leadership team engage in social media." In addition, 94…