Social networking sites (SNSs) are widely used to support online learning and knowledge exchange (KE) in projects that require the coordination of collaborative team-playing, especially in COVID-19 world pandemic. Paradoxically, while digital infrastructures enable instant communication, SNSs are not always conducive to KE behaviours, as learners…

Purpose: This paper aims to gather empirical evidence for what colleagues from different organizations reported they learned from informal professional learning conversations. Informal learning conversations with colleagues is a powerful yet understudied source of self-directed, professional development. Design/methodology/approach: This study of…

Purpose: The purpose of this paper is to provide a perspective on the emergence of social media and their adoption as a critical element in knowledge management strategy. Social media are defined as the collection of software tools and web-based applications that are personalized, that is, that communications identify individuals by name and…

Innovation is a key driver of organizational renewal and success. However, providing the right environment for innovative ideas to emerge and develop is not easy. This is further complicated by the fact that the professional environment is increasingly virtual as globally dispersed organizational and inter-organizational teams collaborate on…

Knowledge sharing is important because individual knowledge is not transformed into organizational knowledge until it is shared. The conceptual model presents how social factors create the conditions for effective knowledge sharing. It illustrates how three dimensions of social capital impact with each other and with knowledge sharing. Social…

The current research aims to explore and analyze the application and use of a wiki in a knowledge management academic course. The research will focus on the level of collaboration among students and on the kind of interaction that takes place during the learning process. The population of this study was composed of wiki pages gathered from a…

Knowledge is essential for the functioning of every social system, especially for professionals in knowledge-intensive organisations. Since individuals do not possess all the work-related knowledge that they require, they turn to others in search for that knowledge. While prior research has mainly focused on antecedents and consequences of…

Purpose: The motivation for this investigation is to apply social networking features to a semantic network portal, which supports the efforts in enterprise training units to up-skill the employee in the company, and facilitates the creation and reuse of knowledge in online communities. Design/methodology/approach: The paper provides an overview…