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Godbold, Natalya – Australian Academic & Research Libraries, 2013
When patients need information, they may visit a doctor, ask a nurse, or look online. But these are not the only sources of information used by patients. This paper examines discussion threads in online renal support groups to describe how people living with kidney failure conceive of help, information and support. I use Actor Network Theory to…
Descriptors: Patients, Information Needs, Information Sources, Computer Mediated Communication
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Cahill, Kay – Program: Electronic Library and Information Systems, 2009
Purpose: The purpose of this paper is to demonstrate the work undertaken by Vancouver Public Library (VPL) in an effort to convert its website into a true virtual branch, both through the functionality of the website itself and by extending its web presence on to external social networking sites. Design/methodology/approach: VPL worked with its…
Descriptors: Strategic Planning, Public Libraries, Library Services, Electronic Libraries
Ashraf, Tariq, Ed.; Sharma, Jaideep, Ed.; Gulati, Puja Anand, Ed. – Information Science Publishing, 2010
The increasing prevalence of digital information systems and technologies compels libraries across the globe to update systems and provide users with a digital experience outside the confines of the structural library, providing useful benefits to the user while creating new areas of concern such as digital information preservation.…
Descriptors: Preservation, Copyrights, Information Systems, Electronic Libraries
van Beuzekom, Brigitte – OECD Publishing (NJ1), 2008
This paper reviews recent measurement work on User-Created Content (UCC) undertaken in OECD countries. It shows that UCC is emerging as a significant area of economic and social activity worthy of consideration for official measurement and discusses the implications for the OECD Model Survey on ICT Access and Use by Households and Individuals.…
Descriptors: Foreign Countries, Information Technology, Access to Computers, Users (Information)