A stochastic simulation model is presented which describes the learning activity in an educational system in terms of pupil flow through student modules and produces a comprehensive picture of utilization during each time period for each activity type. Using this model the decision-maker can choose the optimal configuration of student module…

A model structure for organization and management in the building process, with special reference to tendering procedures--management of the relations between two or more operators of the building process. (Author)

Discussion of theoretical considerations and practical factors relating to use of library reference service highlights factors involved in desk approachability--need, communication and promotion, physical arrangement of department, positioning (which gives the product a clear image communicating its purpose or use), psychological cost (personal…