Discusses the background and theory of the Critical Success Factors (CSF) management method, as well as its application in an information center or other special library environment. CSF is viewed as a management tool that can enhance the viability of the special library within its parent organization. (FM)

Reports on interviews with 25 information professionals regarding their experiences in corporate information centers and the value of information to the organization. Topics addressed include (1) knowing the organization; (2) marketing services; (3) financial planning; and (4) being/having a boss. A directory of subjects interviewed is included.…

Many small and medium-sized companies see a library as a luxury they cannot afford. They may have room set aside with a small collection of books, periodicals or reports, yet the use of this often unsupervised storage system is minimal at best. These same companies, however, usually place great importance on maintenance of and access to…

The objective of this guide is to provide step-by-step information needed to set up an employment and job training resource center. The format of the booklet, however, makes it easily adaptable to any small library or information center. Section I provides information and recommendations for the manager in making the decision to start a library.…

A study of library shelving to determine the work load of personnel at an information center was undertaken in three separate time periods during 1975-76. A statistical technique was utilized to help in the determination of work performed. This information can be helpful to management in work allocation. Statistical tables are included. (Author/AP)

Describes a survey of 192 special library and information center managers in Brazil that examined managerial activities and factors accounting for variation in managerial jobs. The results are discussed in terms of personal and organizational characteristics, perceived importance of managerial roles, and perceived preparedness to perform…

Discusses two ways that perceptions concerning effectiveness of special libraries and information centers can be changed--change methods used to account for library financially and change provision of services to better meet users' needs. Seven steps for increasing real and perceived value of library to organization are proposed. (11 sources) (EJS)

The major sections of these conference proceedings are (1) what's new worldwide in population information activities; (2) management and libraries; (3) the Select Committee on Population; (4) workshop reports; (5) contributed papers; (6) APLIC-PAA (Association for Population/Family Planning Libraries and Information Centers-Population Association…