This study examines whether an analysis of characteristics of libraries or information centers and librarians in highly productive companies yields operational models and standards that can improve their efficiency and effectiveness and their parent organization's productivity. Data was collected using an e-mail survey instrument sent to 500 large…

Describes a study that examined continuing professional development activities, needs, and aspirations of Australian special librarians and information center managers. The extent and nature of organizational support, educational activities and professional involvement of those interviewed, and participants' perceptions of present and future needs…