The community services department of an eastern community college offers a noncredit course called Overcoming Speech Anxiety. The students range from those who avoid conversation with most people to those who speak publicly often but with a great deal of discomfort. Their reasons for taking such a class suggest that most people suffer situational…

To provide special instruction for students who report fear and avoidance of communication, a reticence program was instituted at Pennsylvania State University. Since the school has a general speech requirement that nearly all students have to meet in order to graduate, students are given an opportunity to enroll in this special section if they…

Describes a special option to the required speech performance course at the Pennsylvania State University. This alternative is designed for students who have communication problems with class participation, basic social contacts, or formal performances. (JMF)

This report describes a classroom communication training program for foreign teaching assistants (FTAs) developed at the University of Minnesota in response to evidence that the FTAs were the subject of criticism and complaints because of poor communication abilities in their classes. The first two sections of the paper discuss the background to…

This paper on the importance of intercultural communication focuses on the health care needs of people in the United States and other countries and on the communication problems the diverse cultures of these countries present for health care professionals. The paper first discusses the cultural orientations of Mexican immigrants in the United…