This paper presents a new mathematical approach, fuzzy mathematics, for defining, classifying, and analyzing concepts within communications. Fuzzy mathematics is based on the premise that real world phenomena contain characteristics that overlap any artifically created category system or classification rules. Therefore, set membership is…

Discusses the development of a self-report measure of oral communication within an organizational environment and investigates whether or not oral communication apprehension in employment is related to general communication apprehension. (MH)

This paper proposes the use of interaction process analysis to study negotiation behaviors. Following a review of current literature in the field, the paper presents a theoretical framework for the analysis of both labor/management and social negotiation processes. Central to the framework described are two systems of activities that together…

The conceptual, construct, and predictive validity of available instruments for coding relational control is considered in this paper. It approaches conceptual validity by offering a logical analysis that compares each instrument with formative ideas in interactional theory. It then advances data concerning the construct and predictive validity of…

Results suggest that, in general, low scorers on the aptitude measures (low-efficiency listeners) performed better when the material was presented at a normal rate or read and when not required to take notes. (Author/MB)