Describes communication in school organizations, the process of communication, communication problems, and how educational leaders can improve communication in schools. (SRT)

Describes how business organizations view the purposes and results of communication and the role of the corporate communication professional. Suggests ways to bridge the gap between academic and business worlds. (PD)

Discusses the development of a self-report measure of oral communication within an organizational environment and investigates whether or not oral communication apprehension in employment is related to general communication apprehension. (MH)

A rhetorical framework based on Burkean theory is used to analyze the relative success of leadership contenders in small groups in obtaining cooperation of the other members and resolving the struggle for leadership. The analyses reveal the importance of transcending symbolic divisions in leadership emergence. (JMF)

Calls for a reordering of values in the study of human communication in human organizations. Offers a preliminary discourse on a primitive theory of human communication as distinguished from an eclectic theory of organizational communication. Differences between the two types of theoretical approaches are suggested. (JMF)

This interview with Paul Watzlawick covers both his theories of communication and questions concerning therapy, politics, and truth. (JMF)

The communicative skills of listening and nondefensive negotiation for understanding rather than persuasive tactics for coercion are emphasized in this discussion as crucial in helping people deal with the tremendous amount of information received daily. The paper describes some conceptual interconnections between information, communication, and…

The communication activities and problems of 383 business and professional people in Hawaii were surveyed. The respondents reported spending the bulk of a typical work week engaged in giving instructions and making assignments, listening, talking face-to-face with employees, and conferring with clients. These interpersonal activities were related…

A study investigated relationships between subordinate perceptions of the communication competence of self and supervisor, and subordinate perceptions of supervisor and work satisfaction. The hypotheses were the following: (1) subordinates' satisfaction with their supervisors will vary as a function of their perceptions of their supervisors'…

Enhancing the awareness of (1) the organization of "typical" computer projects, (2) the communication that emerges from those structures, and (3) the problems that technical communications inherently hold is the purpose of this paper. It begins by presenting the organization of the working group of a computer project (a college that is going to…

To identify the communication activities and problems found in the world of work, the Communication Activity Questionnaire (CAQ) was developed and mailed to 500 recent graduates from professional and preprofessional colleges and departments of a midwestern university. The questionnaire requested the subjects to rate 17 communication activities in…

Presents a study in which entry-level employees who recently graduated with business degrees were surveyed to discover what forms of communication they used most, which they felt were most important, and what types of communication problems interfered with their work. (JC)

A key characteristic of multinational companies is a worldwide perspective and orientation in managerial decision making. In its quest for international opportunities, a multinational company confronts many problems and uncertainties in evaluating and dealing with political, legal, economic, social, cultural, and governmental policy variables and…

Message biasing of upward communication in organizational hierarchies has been an ongoing concern of communication researchers. The purpose of this study was to analyze this distortion in actual message from subordinates to superiors in simulated situations and to determine the effects of favorable and unfavorable situations on message content.…

Each of the three sections of this book highlights a basic concept in communication research that needs more attention, and includes individual articles that review or apply new methods for the study of social communication. The first part deals with organizational analysis and field studies, and reminds its readers that mass communication is not…