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Kelley, Douglas L.; Ninan, Molsey – 1990
A study examined skills related to an individual's satisfaction with a partner's listening ability. Forty-nine undergraduates in a listening skills class were asked to increase the use of effective listening behaviors with three to five individuals with whom they had a relationship--this resulted in 194 participants in the study. Two…
Descriptors: Attention, Communication Problems, Communication Research, Interpersonal Communication