Discusses the relationship between prior computer experiences and the linear or nonlinear steps students choose when working with hypermedia environments and time spent on task (based on a study of graduate students). Experience with content-area software, word processing, databases, spreadsheets, programming, hypermedia, and authoring are…

Defines playfulness in human-computer interactions in terms of flow theory and explores the dimensionality of the flow concept. Two studies are reported that investigated the factor structure and correlates of flow in human-computer interactions: one examined MBA students using Lotus 1-2-3 spreadsheet software, and one examined employees using…

Discussion of computer anxiety focuses on a study of undergraduates in an introductory psychology course that assessed the effects of relaxation and coping skills training on their anxiety and performance as they learned to use a spreadsheet program. The influence of the computer's user friendliness was examined, and treatments for the…