Describes a peer coaching program implemented at Temple University's Reference and Information Services Department to provide staff with support in fine-tuning and maintaining certain reference desk skills. The discussion covers the origins of the program, coaching basics, and the applicability of peer coaching to the academic library setting. (12…

Summarizes types and uses of performance appraisal and arguments for and against its effectiveness. A proposal is presented for including this tool in a total program of management communication, goal-setting, and evaluation as they impact on professional development and job satisfaction rather than directly on promotions and salary increases.…

Discusses several factors that may improve staff training on integrated library systems, including the application of andragogic learning theory, using effective on-the-job training techniques, the selection of trainers based on competencies, and visible administrative support during all phases of the staff training project. (37 references)…

Presents the Readiness, Planning, Training, Implementation and Maintenance Model (RPTIM) for staff development. The results of a survey of staff developers that examined the appropriateness of the RPTIM model to academic and research library settings, and the extent to which existing staff development programs meet needed criteria, are discussed.…

Reports the results of a survey that asked academic librarians where they had acquired their professional knowledge and where they would prefer to acquire it. The discussion covers preferences for skills acquisition through library schools, on the job training, and professional continuing education, and the implications of these preferences for…