Even the best employees tend to reach plateaus and need consistent direction for their continued achievement. To be truly effective, job related training should include recognizable components which people feel will result in improvement of themselves as individuals. (EM)

A personnel development plan is suggested in which training specialists (1) help employees with career development, (2) change the job or transfer employees to a more suitable job, or (3) go through role negotiation, goal setting, or some other exercise designed to create a new job perspective. (CT)

Proposes four training steps: (1) management expresses commitment to system implementation, (2) organizational levels increase awareness, (3) managers/metric coordinators receive special training, and (4) staff receives implementation training. Discusses five program elements: awareness and metric update, international units system, functional…