This article aims to examine the relationship between ambidextrous organisational cultures and ambidextrous learning by higher education institutions, and to scrutinise how the ambidextrous leadership and knowledge of these institutions relate to their ambidextrous cultures. Survey data from 474 university administrators within the Gulf…

This study examines the realities and challenges of internationalizing administrative staff in Japanese universities empirically due to the increasing globalization of higher education. The functions and roles of the administrative staff from the policy perspective, with the implementation of mandatory staff development (SD) and reforms to the…

Cybersecurity systems are crucial for safeguarding information assets across various sectors, including government, military, and commercial domains. In Saudi Arabia, cybersecurity has gained significant importance within the national security strategy, resulting in substantial investments in technologies to protect information assets, combat…

Inefficiency has been a major issue battling the service delivery of non-academic staff in most public universities in Nigeria and this has greatly affected the academic and research outlook of Nigerian universities. Interest in the study was to determine the extent to which induction, demonstration, on-the-job and formal training which are all…

The examples of remarks provided at the begining of this article describing their department chairs show two extremes: a department where the chair is highly valued by its faculty and contributes to a positive climate and, conversely, a chair who is seen as a bully and is perceived as a detriment to the work environment. While it is likely that…

Purpose: International branch campuses (IBCs) are complex entities and while much has been written about their expansion and development, the literature is largely from an external perspective. There have been few longitudinal studies examining the development of an IBC over time. The purpose of this paper is to review the development of one IBC…

Purpose: The aim of this paper is to adopt Avery and Bergsteiner's 23 sustainable leadership practices derived from sustainable organizations as a framework to examine the leadership practices of Thailand's oldest university. Design/methodology/approach: Avery and Bergsteiner's principles were grouped into six categories for analysis: long-term…

The study investigated the university staff's perception on deregulation of higher education in Nigeria. Descriptive research of the survey type was used for the study. The population comprised all the university staff of universities in Ekiti and Ondo states, Nigeria. Simple random sampling technique was used to select 700 academic and…

Following our "Call for evidence of sector-leading and innovative practice in advancing equality and diversity" (HEFCE Circular letter 16/2016), HEFCE commissioned the Equality Challenge Unit (ECU) to report back on the range of equality and diversity practice undertaken across the higher education sector. Of 120 submissions received,…

Many institutions have difficulties in resolving complaints and grievances and other types of dispute speedily and economically. Lapses still occur in following procedures; disputes frequently grow more complicated than they were at the start; they drag on; they waste the time of administrators and those involved, even ending sometimes in an…

Purpose: This paper aims to report on how an Administrative Division at a research-intensive Australian university utilised feedback data from the Learning and Growth Survey, to initiate changes. Design/methodology/approach: This paper refers to the actions taken by the Administrative Division to the results obtained from the Learning and Growth…

Merrill proposes First Principles of Instruction, including a problem- or task-centered strategy for designing instruction. However, when the tasks or problems are ill-defined or complex, task-centered instruction can be difficult to design. We describe an online task-centered training at a land-grant university designed to train employees to use…

This handbook is designed to help university and college managers in their planning, delivery, and evaluation of staff development. The chapters are: (1) "Staff Development: What Is It, and How Has It Evolved?"; (2) "The Manager's Role in and Responsibilities for Staff Development"; (3) "The Organization of Staff Development in Departments"; (4)…

Highlights the strategic knowledge and skills needed by community college chief executive officers in order to lead open-door institutions and offers suggestions for gathering this information and building these skills. Considers the importance of a staff philosophy and a clear statement of staff expectations in staff development. (DMM)