This paper presents a systems approach based on the work of W. Edwards Deming to system wide, high impact staff development. Deming has pointed out the significance of structure in systems. By restructuring the process of staff development we can bring about cost effective improvement of the whole system. We can improve student achievement while…

In the summer of 2012, the University of Arizona Libraries implemented an online training program to effectively train Access Services staff and student employees at a large academic research library. This article discusses the program, which was built using a course management system (D2L) and various e-Learning software applications (Articulate…

Six articles discuss the need for improved training of library personnel and strategies for attaining this goal. Areas discussed include training objectives, training methods, the role of library education, staff development at Indiana State University, the role of library management, and the creation of effective training methods. (CLB)

Discusses reasons for establishing in-house training programs with the installation of library automation systems. Training issues discussed include who should provide training; who should receive training; program objectives; program content; training methods; documentation; and future training requirements. A program provided at the National…

This report describes the development of a project designed to enable new users of desktop publishing technologies to produce typeset documents which approach or match commercial quality standards. "Typesetting--A Tutorial for the Desktop Publisher" is a computer assisted instructional (CAI) program that provides students with an understanding of…

The Sales and Marketing Education organization of AT&T Communications conducts ongoing research to monitor the impact of their National Teletraining Network (NTN) programs for professional sales personnel on: (1) learning, (2) student acceptance of courses and instructors, and (3) student willingness to take additional teletrained programs.…

Conducted as part of a major effort to test and evaluate Job Performance Aids (JPA) and their integration with Navy personnel and training systems, this study systematically reviewed and organized existing JPA techniques, related research data, and various applicable principles and concepts. One hundred and one JPA systems and techniques were…

This guide summarizes current research and commentary on e-learning, examining the key issues facing organizations exploring e-learning for employee development. The guide contains six sections. The first section provides an introduction to the issue of e-learning and a summary of the issues discussed in the remainder of the guide. Section 2…

A four-step approach to implementing a training program and measuring results for government agencies was developed in response to an executive order to federal agencies to provide effective training and performance measures in their annual budgets. Step one is the analysis of established goals to identify training requirements. Suggested…

Materials from Agora 12 demonstrate that the disabled are merely another side of ourselves and training for them is a means of developing and acquiring independence and of becoming absorbed into society. A Foreword outlines the subjects of the three sessions: social solidarity and mental disability; training of the mentally psychologically…