This article presents a new model, generated through applied theory-building research methods, that helps human resource development (HRD) practitioners evaluate the return on investment (ROI) of organization development (OD) interventions. This model, called organization development human-capital accounting system (ODHCAS), identifies…

Purpose: The purpose of this paper is to examine the factors that drive a firm's decision to invest in training in India's IT-enabled services/business process outsourcing (ITeS/BPO) sector. It aims to consider a much-neglected area and an often-cited need to consider external factors, especially the needs of an organisation's clients in a firm's…

A process of decision making and professional growth is described as a tool for refocusing on individual growth for professional development and redefining the relationship between professional development and organizational outcomes. Refocusing on individual professional growth is an intervention aimed at reconceptualizing the linking…

Presents criteria for making decisions about the use of videotapes in Continuous Quality Improvement training in academic media centers: use of case studies; clear objectives and concepts; race/gender sensitivity; balance of simplicity and complexity; clarity of sound and visibility; graphics quality; content relevance; humor; length; variety in…

These three papers were presented at a symposium on high-involvement work teams moderated by Michael Leimbach at the 1996 conference of the Academy of Human Resource Development. "Beyond Training to the New Learning Environment: Workers on the High-Involvement Frontline" (Joseph Anthony Ilacqua, Carol Ann Zulauf) shows the link between…