This study was conducted to determine the effectiveness of a soft skills employee training program. We examined willingness to learn and delivery methods (face-to-face vs. online) and their associations with the training outcomes in terms of learning and behavioral change. Results showed that neither participants' willingness to learn nor delivery…

There is a need to implement a comprehensive training program to build employees' knowledge, skills, and attitudes in order to improve quality service at ABC Restaurant because of a surge in customer complaints. The purpose of this study was to develop a training program that included an employee handbook as a training tool, a handbook designed…

Successfully preparing frontline counseling staff in an integrated student services model is a challenge--one that management staff in One Stop Student Services at the University of Minnesota, Twin Cities (UMTC) have been fine-tuning for almost ten years. The effort has required collaboration across units in a series of trial and error attempts…

Youth are often the primary group for parks and recreation organizations, yet recreation professionals are often not adequately prepared in the principles and practices of youth development. Similarly, youth workers outside the recreation field often lack information on basic recreation program design and activity leadership. Improving access to…

Purpose/Objective: The purpose of this study was to investigate school nutrition directors' (SNDs) previous experience with web-based training (WBT), interest in utilizing WBT within 14 functional areas, and logistical issues (time, price, educational credits, etc.) of developing and delivering WBT learning modules. Methods: A survey was developed…

Describes and evaluates a model for agency-based staff development training for a county mental health unit. Concludes it can be a useful way to identify and resolve problems. (Author/MCF)

The Specialized Training of Associates in Rural Alaska (STARS) is a 3-year project providing preparation to early intervention associates in rural Alaska and services to infants and toddlers with disabilities and their families. Evaluation methods and results are reported. Appendices describe the 24 training modules and list the program's…

This educational manual was created to fill a gap in training new volunteer and paid staff for battered women's programs, and to place the work of providing support and advocacy in a broader context. Suggestions are given for supporting battered women, including Third World women and lesbians, and for dealing with anxiety and depression. The…

Small rural schools incur greater expense and hardship to take advantage of staff development activities, usually held in cities or universities. The Iowa Intervention Initiative (III) overcame practical and logistic problems to hold teacher workshops for 79 small rural Iowa schools. Discusses III goals, recruitment of participants, selection and…

This commentary on "The Effects of Family-Centered Service Coordination: A Social Validity Study" (Romer), discusses the challenges of implementing family-centered service coordination and variables such as caseload size, models of service coordination, and models of staff development that might have an impact on these challenges. (CR)

This text includes all of the plenary presentations from the 3rd European Conference of Deafblind International's Acquired Deafblindness Network. This international conference was the first to focus specifically on older people with dual sensory impairment. Presentations addressed the awareness of the needs of older people with deafblind or dual…

This report presents the conclusions of a consortium of organizations on the development of a framework for the appropriate preparation, use, and supervision of paraprofessionals in the delivery of speech and language services in early intervention and educational settings for children with communication disorders. The framework establishes three…

This booklet is designed to assist General National Vocational Qualifications (GNVQ) coordinators, National Vocational Qualifications (NVQ) coordinators, staff development managers, enterprise unit managers, and assessor training coordinators in ensuring that sufficient numbers of staff members at British further education colleges are trained and…

This guide provides instructional materials and approaches for use by continuing educators, trainers, state units, area agencies on aging, or others responsible for staff development. Section I gives an overview of the mutual needs and responsibilities of adults with learning needs and those who assist them to meet those needs. Section II assists…

This guide suggests ideas and activities to support training in early intervention service coordination for infants, toddlers, and young children with disabilities. The guide is intended to include parents as well as professionals and to be used in both service and preservice training. It is a project of the Pathways Project (Wisconsin) which…