The article discusses an empirical study that was conducted by the authors, in which they surveyed focus groups of young innovative entrepreneurs who are at different stages of creating their own projects. The authors devote particular attention to how training programs for the founders and staff should be implemented as the startup develops from…

Program managers frequently put staff training near the top of their lists of ongoing challenges. The mix of diverse, complex training needs in many programs means managers may be responsible for orienting new staff, implementing new administrative procedures, or facilitating steps toward long-term program improvement. The greatest underlying…

Professional development is vital to the success of afterschool programs. Effective professional development enhances afterschool program quality by facilitating staff performance and knowledge; in addition, professional development is vital for improving student learning outcomes (Bouffard & Little, 2004; Hall & Surr, 2005; Joyce &…

Customer service is a core component of user experience and an important element in making patrons feel welcomed and valued within our libraries. At the University of Maryland Libraries, we took on the challenging task of creating a customer service training curriculum for all staff working at public service points and offering a digital badge for…

The Report on the Ministerial Committee for the Review of the Provision of Student Housing at South African Universities (Department of Higher Education and Training, 2011) has provided a comprehensive review of residences across several housing functional areas. In one of the residence management and administration recommendations it stated,…

Since the late 1970s, the access services librarian or equivalent position has become commonplace in academic libraries, and degreed professionals have been sought for these positions since the beginning. In 2009, David McCaslin, California Institute of Technology, examined the place of access services in American Library Association-accredited…

As out-of-school programs--and the expectations for them--grow, the field is struggling to identify the kind of training staff members need to meet those expectations. A variety of efforts have sprung up across the country to define and improve the quality of after-school staff, some of which bear resemblance to the quest to improve the…

This qualitative study via an action research design explored adjunct faculty pedagogical perceptions at Butler County Community College (BC3) in Butler, Pennsylvania. Based on a preliminary study by the researcher, adjunct survey data was analyzed to determine if there was a need for pedagogy training and, if so, what adjuncts believed that…

Scheduled for January 5-10, 1969, in Newark, New Jersey, this national training program is designed for 27 trainers community action workers from Office of Economic Opportunity funded multipurpose and urban training centers. Program content and objectives have been outlined for the following sessions: introduction (1 1/2 hours); establishing a…

Purpose: The purpose of this study is to explore a range of training practices adopted by multinational companies (MNCs) operating in Asia. It investigated the level of training expenditure, the nature of training programs offered and the concerns about training in MNCs. Design/methodology/approach: Data were obtained through a survey of 529 MNCs…

This report on a hearing held in Denver, Colorado, focuses on the development and impact of the electronics, computer, and telecommunications industries on the United States economy and the role of the federal government in developing these industries, including the relationship between technology and educated individuals. An opening statement by…

All organizations need someone who is clearly responsible for training people to do their present tasks properly, educating certain employees so they can assume greater responsibilities in the future, and developing people and entire organizations for the future. (CT)

This publication highlights the role of the tutor (a person providing on-the-job training to new hires and persons moving into new jobs while still functioning in the same or a similar job, rather than being a full-time trainer) in industry through a comparative study of these four European countries: Austria, France, Germany, and Spain. Following…

A personnel training and development system should be based on organizational development and organizational roles of the personnel being developed, states the author in presenting steps in a leadership training program. Engaging trainees and their supervisors in systematic data gathering will better indicate training needs. (MF)

This monograph, the second in a series of five, provides information for trainers on interdisciplinary team training and humanistic patient care in hospices. Designed to help outside trainers who may be invited by a hospice to conduct its training, the materials help instructors to understand the nature of hospices, to determine whether or not the…