Training managers increasingly are being asked to document the cost effectiveness of their programs. A cost-benefit analysis program was implemented at the Anchor Hocking Corporation that may be useful for other organizations. The cost-benefit analysis at Anchor Hocking is part of the training system design. The complete training system design…

Training is a technical term, applicable to interventions that result in a performance outcome, however, the term is often used inappropriately to elevate conglomerations of content to training status even though no performance improvement results, or is ever likely to result. Myths about evaluation, that it is optional, or too expensive, or…

A pilot project was conducted to implement the Oregon A.I.M. (Assessment, Instruction, Mastery), a tutor program accountability system developed in Oregon, in 15 volunteer-based programs in Pennsylvania and to make recommendations on the usefulness of this system as a means of collecting and aggregating data on student progress for these and…

Although there are many reasons to evaluate training and development (T & D) programs, it is often time-consuming and expensive to do so. However, evaluations can be conducted by an auditing approach. The auditing approach to evaluating T & D offers three advantages. Auditing is quicker and less expensive than traditional methods, and it uses a…

This manual, in workbook format, introduces the principles of how to conduct an effective employee performance appraisal in the higher education setting. It uses several case studies to illustrate these principles. It is designed to be used for individual study or group workshops and seminars. The topics discussed include establishing a positive…

A training evaluation system should address four major areas: reaction, learning, behavior, and results. The training evaluation system at GPU Nuclear Corporation addresses each of these areas through practical approaches such as course and program evaluation. GPU's program evaluation instrument uses a Likert-type scale to assess task development,…

This study examined the state of formal staff training and development in Association of Research Libraries (ARL) member libraries by identifying what programs are offered; how they are organized, administered, and budgeted; who participates; and how training is evaluated. In February 1997, a survey was distributed to all ARL libraries; of the 120…

These three papers were presented at a symposium on evaluation issues on human resource development (HRD) moderated by Hallie Preskill at the 1996 conference of the Academy of Human Resource Development. "Designing an Effective 360-Degree Appraisal Feedback Process" (David Antonioni) presents a conceptual model for a 360-degree appraisal feedback…

This guide summarizes current research and commentary on e-learning, examining the key issues facing organizations exploring e-learning for employee development. The guide contains six sections. The first section provides an introduction to the issue of e-learning and a summary of the issues discussed in the remainder of the guide. Section 2…

A four-step approach to implementing a training program and measuring results for government agencies was developed in response to an executive order to federal agencies to provide effective training and performance measures in their annual budgets. Step one is the analysis of established goals to identify training requirements. Suggested…

This guide is intended to assist those responsible for supporting and evaluating a Youth Training Scheme (YTS) program in Great Britain. The first section contains an overview of the objectives and design of YTS. Addressed for the Certificate of Prevocational Education, a sample work learning guide (planned work experience and on-the-job training,…