How can we best train student employees for public service roles? At UC Berkeley, as in many academic libraries, a student employee is the first person that a user will see when entering the library; they are the "face of the library." A positive interaction will set a positive tone for the user's library experience, while a negative…

As the nature of public library services expands and transforms, continuing education (CE) for both degreed and non-degreed library staff is critical. An ongoing challenge for the LIS community is to identify the key areas in which to increase professional knowledge and skills. The purpose of this study was to identify what working library staff…

Since the late 1970s, the access services librarian or equivalent position has become commonplace in academic libraries, and degreed professionals have been sought for these positions since the beginning. In 2009, David McCaslin, California Institute of Technology, examined the place of access services in American Library Association-accredited…

The American Association for School Librarians suggests an important mission for school librarians is to ensure personal growth through ongoing exposure to conferences, journal articles, webinars, presentations, and membership in professional organizations. As professional educators, School Librarians should exemplify the vision for being…

This annotated bibliography recommends 58 readings in 9 categories from the training literature for reference librarians: (1) overviews; (2) establishing an atmosphere to facilitate learning; (3) assessing needs; (4) defining competent performance; (5) writing training objectives; (6) selecting training methodologies; (7) maintaining skill levels;…

Through an agreement between the School of Librarianship of the University of Washington and the Seattle Public Library (SPL), an on-going system for staff development at SPL was implemented. The study contains four parts: (1) the research methodology used to identify staff developmental needs; (2) the needs identified; (3) the elements of a staff…

One hundred large university and college libraries were surveyed to determine current staff development practices. (Author)

Description of Kansas City Public Library continuing education program. (KP)

Discusses the value of continuing education for staff members of special libraries as reported by information professionals in a study of excellence in corporate libraries. Background on the Special Libraries Association's Professional Development Program is also provided, and the importance of keeping current with the literature is emphasized.…

This selected bibliography includes articles on the management of library technical services published from 1980 to the present. Citations are divided among automation, education, personnel management techniques, managing external constituents, and the role of technical services in the library. (Author/CLB)

The Soaring to Excellence staff development series of the College of DuPage provides the tools to empower library personnel in the workplace. Each teleconference in the series is supported by practical information, discussion questions, worksheets, and bibliographies. Students are provided with the opportunity to view and participate in three live…

Six articles discuss the need for improved training of library personnel and strategies for attaining this goal. Areas discussed include training objectives, training methods, the role of library education, staff development at Indiana State University, the role of library management, and the creation of effective training methods. (CLB)

Initially prepared for use by teams of state library agency and library-media and information science association and education program representatives participating in the 1979-1980 CLENE/USOE Institute, "Statewide Systems of Continuing Education: New Directions," this paper was revised to expand its potential use beyond participating states. It…

The 35 points of this policy statement recommend categories of library personnel, together with levels of training and education appropriate to the preparation of personnel for these categories that will support the highest standards of library service for all kinds of libraries, as well as the most effective use of the variety of skills and…

Describes a new staff library for corrections personnel at a New York State facility. Attention is given to the grant that funded this library and the background information that helped to build a consensus among state employees, which demonstrated the need to establish this continuing education resource. (Author/CT)