This paper maintains that staff needs which are both implicit and explicit within the automation-laden technical services work in a library setting most often do not receive adequate attention from the library's supervisory staff. It argues that analysis of problem areas within a given unit in the library can better promote positive strategies for…

This selected bibliography includes articles on the management of library technical services published from 1980 to the present. Citations are divided among automation, education, personnel management techniques, managing external constituents, and the role of technical services in the library. (Author/CLB)

Provides tips for designing effective training programs for library assistants. Discusses general points to consider; acquainting new assistants with the library; and assigning jobs that reflect assistants' interests. Suggests special projects for assistants including: arranging displays; cataloging; covering paperback and hardback books;…

Discusses the impact of automation on library technical services, and the need for library managers to be aware of the issues involved and to plan for future developments. The discussion focuses on the areas of job related concerns of technical staff, organizational structures, recruitment and training, and ergonomic considerations. (CLB)

Discusses the need for administrators of library technical services to be leaders, if they are to cope effectively with changing technologies. The ability of leaders to effect change, apply critical thinking skills to problems, plan, and motivate staff is examined in terms of the development of technical services. (7 references) (CLB)

Describes the impact of automation on the responsibilities of both support and professional staff as well as evolutionary role of library assistants at Texas Tech University. Workflows for retrospective conversion of monographs and serials, current processing techniques, and the organization of the processing units are discussed. (Author/CLB)

Discusses the need to cope effectively with technological transitions in library technical services and to plan for successful staff development. The areas discussed include changing job skills, financial planning, ergonomics, innovative partnerships, training, and an emphasis on human resources development. (21 references) (Author/CLB)

Discusses issues related to increases in the scholarly electronic journals collection at Ohio University. Highlights include acquisition; cataloging; questions for the task force; library technology issues; communication; training; collection development; license agreements; and a public services viewpoint to providing access. (AEF)

Library staff training methods and training manual construction should be part of the overall implementation plan for an online processing system. An effective training program to introduce staff to the new system and increase confidence in it would aid in efficient implementation. A manual consisting of a detailed outline of the training plan and…

Explores the emerging role of librarians and support staff members, and the requirements both will have to meet to function effectively. The discussion of practical ideas to help current staff prepare for as yet undefinable responsibilities includes participative management, staff development, and involvement in professional organizations. (10…

This report describes the planning, implementation, and evaluation of a coordinated staff development program to offer certified, non-degree credit to non-professional librarians from small public libraries. Developed through the cooperation of the Central Iowa Regional Library and the Iowa State University Library, the program resulted in a plan…

Libraries' dependence on computers can lead to frustrations for patrons and staff during downtime caused by computer system failures. Advice for reducing the number of crashes is provided, focusing on improved training for systems staff, better management of library systems, and the development of computer systems using quality components which…

Suggests ways to develop staff training programs for library automation projects. Tips fall into five concept areas: trainers, trainees, program content and design, training environment and schedule, and followup. It is noted that the guide is appropriate for libraries automating for the first time or for those making changes to established…

Describes three projects that illustrate the range of activities in which Cornell University's Mann Library technical services staff participate, including developing an organizational framework for numeric and full-text databases and bibliographic information for electronic resources. Sidebar articles describe the staff's computer workstations…

Discusses the effects of rapid development and deployment of information processing technology and the aging of the workforce on library technical services. Problems that can result are considered, and ergonomic solutions, training, change management, and the avoidance of stereotypes are advocated. (Contains nine references.) (EAM)