Describes the horizontal/vertical personnel evaluation system developed by the Jones Library, and addresses the issue of evaluation as a tool for improving collective performance. (JPF)

This paper maintains that staff needs which are both implicit and explicit within the automation-laden technical services work in a library setting most often do not receive adequate attention from the library's supervisory staff. It argues that analysis of problem areas within a given unit in the library can better promote positive strategies for…

This special issue includes 13 articles that address the need for educating library support staff. Highlights include certification of support staff; examples; attending relevant conferences; support staff in professional organizations; a model for staff development and training; union versus nonunion benefits; networking; and mentoring. (LRW)

This essay surveys continuing education/staff development (CE/SD) in large academic libraries and reviews pertinent library and management literature. The steps leading to the development of a comprehensive CE/SD program at Indiana University are detailed. (Author)

Discusses the role of stacks support staff and student assistants in providing point-of-use assistance and instruction in Oregon State University's library. A user's survey is described; staff training is explained; and survey instruments and Stack Maintenance Team recommendations are appended. (LRW)

A survey of a sample of 141 of the 423 academic and public libraries, information centers, and media centers in its operating area was conducted by the Southeastern Pennsylvania Area Continuing Education (SPACE) Council to identify library continuing education priorities for both professional and nonprofessional staff. Questionnaires were sent to…

Reviews the Guidelines for the Education of Library Technicians approved by the Canadian Library Association Council in November 1981. The background and formulation of the guidelines, the functions addressed by the guidelines, the role of the library technician in the library environment, and career advancement for library technicians are…

Discusses the need for a graduate degree in librarianship. Topics include differences between undergraduate and master's level courses; experience; in-house training programs; incentives for library support staff to get a master's degree; and professionalism, including the ability to build community, technological literacy, and a belief in the…

Describes program of four workshops developed by bibliographic instruction librarians to enhance the skills of nearly 100 academic library clerical employees. Highlights include program design; three main goals; staff development pretest (development, return, results, partial list of questions); the workshops (topics, attendance, presentation);…

Presents the edited transcript of a discussion among 10 library school deans and the American Library Association's accreditation officer that was held to address issues concerning library education, including the role that library schools should play in educating library support staff, curriculum changes, and differences in library school…

Explores the emerging role of librarians and support staff members, and the requirements both will have to meet to function effectively. The discussion of practical ideas to help current staff prepare for as yet undefinable responsibilities includes participative management, staff development, and involvement in professional organizations. (10…

Proposes that training paraprofessionals for routine reference desk service is an inexpensive way for libraries to allow professionals to address tasks such as long-range planning, policy making, and sophisticated information retrieval. Suggests that training should focus on specific questions that are likely to come up and on appropriate…

Stresses the importance of staff development as a key to effective operations in the electronic library, with emphasis upon the importance of staff development in the transition to the computerized library. Current library staffing, personnel in the electronic library, and the responsibility for staff development are discussed. (Author/JL)

Outlines the need for redefining the roles of library staff workers and the organizational structures that affect job satisfaction, recruitment, and productivity. Calls for a transition to a participative approach to management, creating the more humane work environment needed for libraries to survive in a technological and information-based…

A training institute was held by the School of Education at Eastern New Mexico University to increase the library and audiovisual media skills of elementary school library media aides in this sparsely populated area, where many school media technicians have little or no college training. The institute was designed to increase competencies of…