This integrative literature review synthesizes the concepts and process of organizational knowledge creation with theories of individual learning. The knowledge conversion concept (Nonaka & Takeuchi, 1995; Nonaka, Toyama, & Byosiere, 2001) is used as the basis of the organizational knowledge creation process, while major learning theories relevant…

Purpose: The purpose of this paper is to set out an argument for a way to design, implement and manage IS with an emphasis on first, the learning that can be created through undertaking the approach, and second, the learning that may be created through using the IS that was implemented. The paper proposes joining two areas of research namely,…

Describes a multiplant quality assurance organization study at NCR Corporation. Objectives were to upgrade quality assurance engineer expertise, reclassify job descriptions and evaluations, and develop staffing profiles to guide management planning. Includes procedures used in implementing these objectives. (MF)

This annotated bibliography represents the core literature of the human resource development profession. An introduction describes the process by which the core literature was identified, annotated, and published for dissemination. The approximately 111 documents are categorized by the nine professional areas: training and development,…

This booklet provides practical "how-to" information to federal employees on the implementation of Total Quality Management (TQM). The booklet is intended primarily for program officials who have begun to think seriously about or have already begun a TQM effort and want guidance on the training effort to support it. Background information on TQM…

This five-part essay sets out various achievement goals for higher education institutions and educators. The first paper, "Guidelines in Higher Education," lists the criteria for encouraging broad faculty participation in the decision-making process, improving the quality of human relations, encouraging scholarly pursuits among faculty members,…