The applied dissertation project focused on the development of a comprehensive onboarding program and Trainer's Guide specifically developed for charter school management employees. Charter school education has grown significantly in the last several decades with over 6,100 charter schools that are currently serving students nationwide. Formal or…

Non-governmental organizations (NGOs) are being recognized globally for their influential role in realizing the UN Millennium Development Goal of education for all in developing countries. NGOs mostly employ untrained para-educators for grassroots activities. The professional development of these teachers is critical for NGO effectiveness, yet…

Fidelity Institutional Retirement Services Company reorganized, automated, and reengineered all systems related to service delivery. They created a model for the development of associates called Service Delivery University and committed each associate to 80 hours of development per year. (JOW)

Many drug agencies are now recognizing that in order to be effective in dealing with the changing drug problems, their staffs require additional training in many areas. This paper presents one method by which to assess training needs; this approach relies heavily on the needs identified by actual drug abuse agencies staff. (Author)

Training managers increasingly are being asked to document the cost effectiveness of their programs. A cost-benefit analysis program was implemented at the Anchor Hocking Corporation that may be useful for other organizations. The cost-benefit analysis at Anchor Hocking is part of the training system design. The complete training system design…

This document contains three papers from a symposium on learning organization practices. "Learning Lenses of Leading Organizations: Best Practices Survey" (Laurel S. Jeris) shows that successful learning organizations view learning initiatives through multiple lenses with a clear, sustained focus on strategic outcomes. "Dimensions…

Presents the Readiness, Planning, Training, Implementation and Maintenance Model (RPTIM) for staff development. The results of a survey of staff developers that examined the appropriateness of the RPTIM model to academic and research library settings, and the extent to which existing staff development programs meet needed criteria, are discussed.…

Citing information gained in his study of professional development programs in industry, retailing, and banking, the author proposes a new model for staff development in England's secondary schools, one based on self-assessment of individual needs and diversified training strategies. (SJL)

Discussion of staff development in schools focuses on the role of school librarians. Topics include job-embedded staff development that emphasizes collaboration, including case studies, networking, and using technology for professional development; models of staff development; and effective approaches to staff development, including active teacher…

A "learning by doing" class was offered by the University of Minnesota to teach needs assessment concepts and approaches. The needs assessment was conducted at the Onan Corporation, which produces industrial engines and other equipment. The class was composed of nine graduate students in industrial or vocational education and was…

These principles are intended for application by employers of large or small organizations who wish to improve the efficiency of clerical workers. They include policies and practices that respond to social and technological changes and implement a systematic approach to training. Seven principles highlight the value of training clerical workers.…

Increased attention is being given to division-wide professional staff development. Readers are invited to consider the Mini-U format. (Author)

A training evaluation system should address four major areas: reaction, learning, behavior, and results. The training evaluation system at GPU Nuclear Corporation addresses each of these areas through practical approaches such as course and program evaluation. GPU's program evaluation instrument uses a Likert-type scale to assess task development,…

This document contains two reports from a poster session on new ideas and models in human resource development (HRD). The first presentation, "Two-way Customer-Service Provider Cycle" (Harriet V. Lawrence, Albert K. Wiswell), discusses a two-way supply cycle model that illustrates relational issues in customer service, including needs…

A study was designed to identify models of industry-based training (short-term training designed to upgrade or update the skills of employed workers). Information was gathered through a review of literature and 13 telephone interviews in 4 states with persons previously involved in outreach programs to business and industry. Researchers also…