Presents the objectives and philosophy, qualities of trainer and trainees, procedures and methodology, and evaluation techniques necessary for an effective writing skills program within a business organization. (RL)

The Massachusetts Workplace Education Initiative was established in 1986 to create 6 model workplace literacy education programs and later expanded, with state and federal funding, to more than 20 programs at over 40 worksites. The initiative was developed in response to the growing recognition of functional illiteracy in an increasingly complex…

Describes the process by which trainers designed and ran an employee clerical skills programs and prepared modules, such as communication skills and creative thinking/problem solving, to be included in courses where needed. The flexibility of this learner-centered training was more effective than any standard course or package. (MF)

The content and design of a workplace communication workshop jointly sponsored by a university teachers' center and a local union are described. The workshop objective is to provide workers for whom English is a second language with upgraded writing skills needed to fill out report forms, improved document reading skills for reading charts and…

The report describes the design and outcomes of a workplace education program undertaken cooperatively by Northeastern Illinois University, the Amalgamated Clothing and Textile Workers' Union, and a number of local businesses to provide adult basic education, English-as-a-Second-Language, and job skills instruction in the workplace. The report…