In January of 1996, North Central College (Naperville, Illinois) turned on its campus-wide, PC-based network. A Technology Training Group (TTG) was created; this group focused on technology training for new staff hires, while also considering the ongoing needs of the current employees. Goals of the TTG included bringing new employees quickly up to…

As part of a larger 2-year study of the nature of excellent vocational educators who work in business and industry, this paper describes what has been learned from a number of case studies about trainer "certification" (preparation) programs in business and industry. More specifically, the paper describes the processes used to certify trainers and…

These principles are intended for application by employers of large or small organizations who wish to improve the efficiency of clerical workers. They include policies and practices that respond to social and technological changes and implement a systematic approach to training. Seven principles highlight the value of training clerical workers.…

A practicum project involved the development and implementation of a program to increase the positive attitudes and knowledge of 15 members of a target group in a county sheriff's office and thereby increase the productive use of the computer information system (IS). The people involved were county law enforcement officers and support staff in a…

This guide is designed for managers and supervisors so they can quickly understand the meaning of systematic training and of the practical steps to take to make training efficient. It is useful as a checklist for those responsible for organizing or advising on training and as a basis for meetings, training sessions, and discussions on systematic…

This guide, in a workbook format, presents information on how a manager at an institution of higher education can plan, present, and follow up on training programs designed to yield competent employees. Stressed throughout are the four steps of training: (1) defining the job (position analysis); (2) planning the training; (3) presenting the…

The Rural Adventures in Workplace Literacy project at the College of Eastern Utah (San Juan Campus) assessed the literacy and basic needs of employees, developed curriculum materials, and provided training to employees in six industries in southeastern Utah and northern Arizona. Nine industries were contacted; six participated and were firmly…

This manual offers guidelines for vocational educators who want to develop and conduct short-term training programs for business and industry. The guide is organized in six chapters. Chapter 1 reviews some of the opportunities in short-term training, discusses commonly applied principles of competency-based training, and suggests a practical model…

A 3-year research program on workplace learning was based on action research and involved the gradual implementation of "Work Activity Briefings" every 2 weeks or whenever a major task was to be undertaken at selected construction sites managed by an Australian mining and construction company. The briefings were regular meetings between…

This book analyzes the response of employees at a southern hospital to a functional context literacy program. It uses ethnographic techniques, storytelling, and observations of workplace relations to illustrate how classism, racism, and sexism continue to be part of the workplace environment and how these factors contribute to employees'…

The Star Team Acquiring Rewards in Literacy and Insights Through Education (STARLITE) program was implemented to improve the job proficiency of employees at the Pacific Star Hotel, Guam. Its goal was to provide employees with both workplace literacy skills and employability skills. An audit was completed in each department of the hotel. Modules…

Projects funded during the first year of operation of the National Workplace Literacy Program were examined. Activities included a review of research literature, analyses of data from 29 of the 37 first-year projects, and site visits to 6 projects. The research literature suggested the following elements of successful workplace literacy programs:…

Intended for the front-line practitioner, this toolkit provides tips, options, and practical how-tos for designing and implementing quality, youth-focused, and business-focused services for out-of-school youth (OSY) who are currently in, or about to enter, the workforce. It outlines an "income growth strategy" (IGS) that addresses what…

This guide is intended to assist those responsible for supporting and evaluating a Youth Training Scheme (YTS) program in Great Britain. The first section contains an overview of the objectives and design of YTS. Addressed for the Certificate of Prevocational Education, a sample work learning guide (planned work experience and on-the-job training,…