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Direct linkBorner, Rene; Moormann, Jurgen; Wang, Minhong – Journal of Workplace Learning, 2012
Purpose: The paper aims to explore staff's experience with role-plays using the example of training bank employees in Six Sigma as a major methodology for business process improvement. Design/methodology/approach: The research is based on a case study. A role-play, KreditSim, is used to simulate a loan approval process that has to be improved by…
Descriptors: Banking, Staff Development, Financial Services, Role Playing
Download full textMassachusetts Univ., Amherst. – 1984
Presented in this manual is a one-week training program designed to help women's organizations (campus-based centers and other organizations) address needs related to power and leadership, organizational development, program and budget planning, and negotiation and communication skills. The guide is divided into eleven sections dealing with the…
Descriptors: Budgeting, Case Studies, Communication Skills, Females
Peer reviewedGriffin-Shirley, N.; And Others – Journal of Visual Impairment and Blindness, 1990
This study evaluated two methods of presenting a videotaped lesson on the care of residents with low vision to 87 staff at long-term care facilities. Both versions of the videotape, one which presented information in a narrative format and one which used text overlay to highlight ideas, were equally effective. (Author/JDD)
Descriptors: Attendants, Instructional Effectiveness, Long Term Care, Nursing Homes
Lewis, Maureen Maguire – Journal of European Industrial Training, 2005
Purpose: To explain why cross-cultural negotiations simulations are an excellent, active, and dramatic means of training employees to be culturally adaptable and literate. Design/methodology/approach: Through a discussion of how drama plays an important role in creating learning that lasts, and by comparing passive, traditional classroom training…
Descriptors: International Trade, Experiential Learning, Simulation, Drama
Cordell, Curtis C.; And Others – 1979
To improve shiphandlers' training in three surface warfare officers school courses, a study was designed to develop an integrated, career-structured program. Constructing the integrated system involved three tasks: (1) formulate a career-structured shiphandling training unit to enable preparation of curriculum, lesson guides, and measurement…
Descriptors: Adult Education, Building Plans, Curriculum Development, Curriculum Guides
McCowan, Richard J.; McCowan, Sheila C. – Online Submission, 1999
This paper describes an evaluation model called embedded training evaluation (ETE) which can be used to evaluate different types of training ranging from basic skills through constructed learning. The model was developed for the New York State Child Welfare/Child Protection Services Common Core training program. ETE is particularly effective in…
Descriptors: Human Services, Child Welfare, Rating Scales, Assessment Centers (Personnel)
