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Charoensap-Kelly, Piyawan; Broussard, Lauren; Lindsly, Mallory; Troy, Megan – Business and Professional Communication Quarterly, 2016
This study was conducted to determine the effectiveness of a soft skills employee training program. We examined willingness to learn and delivery methods (face-to-face vs. online) and their associations with the training outcomes in terms of learning and behavioral change. Results showed that neither participants' willingness to learn nor delivery…
Descriptors: Basic Skills, Delivery Systems, Online Courses, Conventional Instruction
Pierre, Ketly Dieudonne – ProQuest LLC, 2014
There is a need to implement a comprehensive training program to build employees' knowledge, skills, and attitudes in order to improve quality service at ABC Restaurant because of a surge in customer complaints. The purpose of this study was to develop a training program that included an employee handbook as a training tool, a handbook designed…
Descriptors: Action Research, Program Evaluation, Program Implementation, Dining Facilities
Ioi, Toshihiro; Ono, Masakazu; Ishii, Kota; Kato, Kazuhiko – Campus-Wide Information Systems, 2012
Purpose: The purpose of this paper is to propose a method for the transfer of knowledge and skills in project management (PM) based on techniques in knowledge management (KM). Design/methodology/approach: The literature contains studies on methods to extract experiential knowledge in PM, but few studies exist that focus on methods to convert…
Descriptors: Expertise, Knowledge Management, Business Administration, Facilitators (Individuals)
Alotaibi, Khaled Nahes; Almutairy, Sultan – Online Submission, 2012
The present study aims at showing the effectiveness of a suggested training program for staff members at Teachers' College of King Saud University to develop their skills of using virtual classrooms. The research is empirical as it used two experimental groups. The first group is taught how to use the common teaching method and the second group is…
Descriptors: Program Effectiveness, Experimental Groups, Methods, Training Methods
Brill, Jennifer; Park, Yeonjeong – International Journal on E-Learning, 2011
The effective integration of current technologies in teaching and research is a high priority for today's universities. To support the technology skills of university faculty, staff, and students, the subject university's office for faculty training and support, provides free, 24/7 access to a collection of online technology tutorials leased from…
Descriptors: Electronic Learning, Internet, Educational Resources, Evaluation Methods
Heydenfeldt, Jo Ann; Herkenhoff, Linda; Coe, Mary – Performance Improvement, 2011
Mindfulness reduces distress, promotes optimal health, improves attentional control, mental agility, emotional intelligence, and situational awareness. Stress management and cognitive performance in Marines who spent more hours practicing Mindfulness Based Mind Fitness Training were superior to those soldiers who practiced fewer hours. Students…
Descriptors: Stress Management, Emotional Intelligence, Military Personnel, Training
Reed, Lori; Signorelli, Paul – ALA Editions, 2011
The best kind of learning is that which never ends--and a culture of training means that staff will be more flexible and responsive to new ideas and strategies, imperative in today's libraries. In this practical resource, leading workplace trainers Reed and Signorelli offer guidance on improving the effectiveness of training programs. Their book…
Descriptors: Workplace Learning, Library Personnel, Public Libraries, Library Services
Bani-Salameh, Zakaria A.; Kabilan, Muhammad K.; Bani-Salalmeh, Lina – British Journal of Educational Technology, 2011
A multimedia English for Specific Purposes (ESP) programme was developed to train flight attendants. The programme comprised of two units. Unit one is listening comprehension, which provides the flight attendants' with specific information of Airbus A340. Unit two is reading comprehension, which provides the flight attendants with the emergency…
Descriptors: Reading Comprehension, Listening Comprehension, Safety, Achievement Tests
Arwady, Joseph W. – Performance and Instruction, 1984
Contains a partial inventory of sales training strategies and video techniques that heighten viewer involvement and promote transfer of learning to performance situations such as selling. These strategies have been used by Monroe Systems for Business, a manufacturer and distributor of business calculating equipment which recently expanded its…
Descriptors: Business, Production Techniques, Salesmanship, Skill Development
Feeney, Edward J. – Training and Development Journal, 1980
Twelve ideas to produce technical training faster, make it longer lasting, and more cost effective are examined. They include performance improvement analysis, cause analysis, observing actual performance, concentrating more on the stimuli, considering alternatives to training, stating terminal behaviors for training programs, and using feedback…
Descriptors: Evaluation Criteria, Performance, Skill Development, Staff Development
Spain, Viki Kappel – Camping Magazine, 2000
A food service director for a YMCA camp offers advice on conducting yearly in-house training for camp cooks. Training resources could include a camp-specific training manual, training videos, training guidebooks, and demonstration of kitchen equipment. Health department issues should be covered during training. Kitchen resources from the American…
Descriptors: Camping, Cooks, Food Service, Food Standards
Jeffrey, Lynn; Hegarty, Bronwyn; Kelly, Oriel; Penman, Merrolee; Coburn, Dawn; McDonald, Jenny – Journal of Information Technology Education, 2011
The development of digital information literacy (DIL) has been slow in comparison to changes in information communication technologies, and this remains an issue for the higher education sector. Competency in such skills is essential to full participation in society and work. In addition, these skills are regarded as underpinning the ability to…
Descriptors: Foreign Countries, Communities of Practice, Higher Education, Self Efficacy

Melnick, Steven A. – NASSP Bulletin, 1991
For staff development training to be most effective, planners must determine the nature of the staff development objective (imparting knowledge, changing attitudes, or developing skills) and use the appropriate type of training activity (presentations, demonstrations, discussions, case studies, role plays, or readings) to accomplish that…
Descriptors: Attitudes, Change Strategies, High Schools, Outcomes of Education

Mickler, Walt – Journal of Staff Development, 1981
A case study approach is taken to the development and operation of an inservice training program designed to help teachers work more effectively with children who have learning problems. The program's strengths and weaknesses are discussed, and possible modifications to the program are suggested. (JN)
Descriptors: Inservice Teacher Education, Learning Problems, Needs Assessment, Program Design
Peters, Tom; And Others – Library Administration & Management, 1990
Six articles discuss the need for improved training of library personnel and strategies for attaining this goal. Areas discussed include training objectives, training methods, the role of library education, staff development at Indiana State University, the role of library management, and the creation of effective training methods. (CLB)
Descriptors: Cost Effectiveness, Guidelines, Library Administration, Library Education