Some suggestions for training office clerical employees to help them become more productive are outlined; suggestions are based on observing problem areas that can be improved by training and treating clerical workers as important members of the team. (MF)

The authors report on their informal survey of several companies to determine industry methods of selecting participants for inservice training. Of the approaches described, the assessment center method seems to offer the greatest potential for use in teacher education as a student development tool. (MF)

Presents the objectives and philosophy, qualities of trainer and trainees, procedures and methodology, and evaluation techniques necessary for an effective writing skills program within a business organization. (RL)

Characteristics of 48 industrial training methods taken from various research surveys are listed and analyzed, with implications for industrial teacher education. Forty-one of the methods are participatory for the recipient, and there is an almost even spread between group and individual training methods. (MF)

This paper furthers earlier research by Evans, Holter, and Stern on factors influencing the choice of training techniques. Case studies from some 20 organizations are used to assess the validity of the hypothesis of Evans et al. The case studies confirm the usefulness of the Evans hypotheses concerning factors influencing choice among training…

The demand for skilled technical editors is growing as society places increasing emphasis on receiving accurate, concise, and complete technical data. Since many organizations do not have inhouse programs for training technical editors, a need exists to provide inexperienced people with basic editing skills. One organization has developed two…

A study examined training and staff development initiatives in Australian industrial and commercial organizations. It was carried out using a questionnaire and structured interview technique with 24 organizations. Larger organizations had their own facilities and trained in-house whereas smaller organizations made more use of Technical and Further…

Current methods of introducing creativity techniques in industrial training courses can be modified to increase the amount of personalized learning, according to the authors. They offer a framework for a new approach to creativity training in short courses and workshops, with both in-house and business school examples. (MF)

A project was undertaken to develop a guide to help small business programs select good education and training programs for their staff. An initial step was a review of literature related to adult education and training in small business and training evaluation. The initial plan was to have the guidebook be specific to a given industry or other…

Describes the process by which trainers designed and ran an employee clerical skills programs and prepared modules, such as communication skills and creative thinking/problem solving, to be included in courses where needed. The flexibility of this learner-centered training was more effective than any standard course or package. (MF)

This guide summarizes current research and commentary on e-learning, examining the key issues facing organizations exploring e-learning for employee development. The guide contains six sections. The first section provides an introduction to the issue of e-learning and a summary of the issues discussed in the remainder of the guide. Section 2…

A study explored current practice in organizing and resourcing training and development (T&D) using survey responses from over 100 major private and public sector employers and case studies of T&D functions in 6 organizations. Business drivers for T&D were senior management as customers; diagnosis of training as "the…