This study explores the factors that affect the accumulation of employee emotional capital and the subsequent returns generated in an organisation. It uses qualitative research methods based on interpretative phenomenological analysis (IPA) to collect data which enables an in-depth investigation of the lived experience of the participants. This…

Examines factors that contribute to the development of an organizational culture. Discusses the vision/mission; training; technology, equipment and supplies; and decor/appearance. Describes how one library created a staff-friendly environment through increasing communication between departments and cross-training to provide interdepartmental…

A Vanderbilt University (Tennessee) program designed to instill workplace values in the institution's business and finance areas is described. Program elements include a focus on the values of a specific work group, acknowledgment of the relationship between work performance and institutional success, and recognition of the good work of…