Extension educators are frequently tasked with strengthening organizations they collaborate with or provide education to. When a county government in Wisconsin experienced significant personnel changes in a span of less than 18 months, department heads contacted Extension to request professional development and team-building education for their…

Program managers frequently put staff training near the top of their lists of ongoing challenges. The mix of diverse, complex training needs in many programs means managers may be responsible for orienting new staff, implementing new administrative procedures, or facilitating steps toward long-term program improvement. The greatest underlying…

After a nationwide search, the NASP PREPaRE Workgroup recently invited Brian Lazzaro, Christina Conolly-Wilson, and Melinda Susan to join the workgroup. This was done in an attempt to meet the ever-increasing demand and associated duties that accompany the dissemination of the PREPaRE Crisis Prevention and Intervention Training Curriculum. In this…

This article is based on the premise that face-to-face training can be augmented with cloud-based technology tools, to potentially extend viable training supports as higher education staff and faculty implement new content/skills in their jobs and classrooms. There are significant benefits to harnessing cloud-based tools that can facilitate both…

Presents a format for designing and running workshops to train personnel employed in positions of high customer contact, focusing on the practice of patron contact skills, i.e., communication with problem patrons. Describes opening exercises, attitude exploration, integration skills and attitudes, stress management, and evaluation. (WAS)

The development of digital information literacy (DIL) has been slow in comparison to changes in information communication technologies, and this remains an issue for the higher education sector. Competency in such skills is essential to full participation in society and work. In addition, these skills are regarded as underpinning the ability to…

In Colorado, a project was developed to teach participants a collaborative planning process for staff development and to assist in the design of a system of personnel development. Areas covered included: (1) selection of cadre members; (2) participation; (3) program design; and (4) consultants' reflections. (JN)

This paper describes a successful, low-budget 2-day training session designed to prepare trainers for the presentation of a quality inservice program. A presentation on "training of trainers" was videotaped for use on the first of the two training days. The second training day was devoted to working with principals and administrative…

One in a series of guidebooks, this manual was designed to help military child care center directors develop staff training plans. Two modules previously developed by the Military Child Care Project, the Child Guidance Series and the Child Environment Series, form the basis for suggestions. Section 1 of the manual provides detailed descriptions of…

Presents a management training workshop/program design (based on organization development principles) which is applicable to a wide range of organizations and different organizational levels. (EM)

This training guide is intended to help Head Start staff develop the essential partnership-building skills that contribute to Head Start's overall effectiveness as a supportive, family-centered community. Each of the guide's three modules details module outcomes, key concepts, and background information. Module 1 defines family support in terms of…

Describes introduction of microcomputer services at the Rolling Meadows (Illinois) Public Library, noting funding, purchase of an Apple microcomputer, placement of the terminal, software, staff development, and patron workshops. Rules for computer use and Apple computer worksheet (logging on, useful tips, logging off, and activities) are included.…

Presents 16 ideas on in-service training contributed by child care directors across the nation. The ideas include weekly staff meetings, workshops, and training programs for new staff. (RJC)

Purpose: The purpose of this paper is to determine an effective approach to developing university vocational lifelong learning (VLL) professionals as researchers. Design/methodology/approach: Two quite different approaches to developing VLL professionals as researchers were piloted, one involving face-to-face training and the other distance…

This guide supports Head Start's efforts to improve long-term school success and continue comprehensive services for children by ensuring their effective transitions to different settings. The guide is divided into two sections, one on skill-based training and one on information resources. The skill-based training section includes three training…