Sport managements supply consumers with services in a number of sport branches. In the same breath sport managements (facilities) should provide customer satisfaction due to the intuition of "client centered and service providing corporations." In this regard, the purpose of the researcher is to analyze whether the pleasure of clients…

Researchers are increasingly interested in the issue of school accountability. Despite this, program standards for afterschool programs are not as fully developed as in other fields. This study bridges that gap and presents the results from a study to identify benchmarks and indicators for high quality afterschool programs. This research employed…

During 2009-10 the University of Ballarat implemented the open-source learning management system (LMS) "Moodle" alongside its existing legacy LMS, "Blackboard". While previous IT implementations have been troublesome at the university, notably the student information and finance management systems in 2008-09, the…

Purpose: Many school-based speech-language pathologists (SLPs) are hampered in participating in managing children with dysphagia by their school systems' lack of supportive policies and procedures. A need exists to better define the dysphagia-trained SLP's role and clarify the district's responsibility. The purpose of this article is to address…

Transformation Education, an organizational philosophy and operating system, is designed to increase service quality and effectiveness of group care through aligning its organizational structure with its purpose. This alignment is achieved through creating a culture designed to dispense transformation rather than treatment. The author presents how…

Intramural recreational sports directors from 117 universities were surveyed to obtain information about the status and trends in administration and activities of their intramural-recreational programs. Program personnel, administrative control, revenue sources, and activities are discussed. (DF)

An evaluation approach to study the success of management development programs is presented. The evaluation is based on an analysis of the relationship between program success, program staffing, and four participant characteristics which might interact with perceptions of course favorability; age, education, years with the organization, and reason…

The report examines services for the gifted in West Virginia and offers recommendations for improving those services. In chapter 1, "Study of Best Practices in Educating Gifted Children," Patricia Bruce Mitchell outlines findings from a literature and interview analysis regarding best practices in gifted education, including exemplary…

This document is composed of seven leaflets to aid parents in housing projects to develop play programs for their children. "Board Structure and Leadership" describes the constitution of a board of directors, the planning of a program by committees, and the development of leadership. "Publicity and Fund Raising" relates the value and outlines…

A new management approach role model differentiating the management responsibilities and tasks of 4-H professionals and paraprofessionals is presented. (EM)

In the distribution of benefits under a social welfare program, the frame of reference is extremely important as a guide to social policy. The school breakfast program discussed here is analyzed on the basis of two concepts--and the examination points up some basic problems. (WY)

People in an organization have explicit (codifiable) and tacit (noncodifiable) knowledge about customers, products, processes, programs, mistakes, and successes. The process of knowledge management within camp organizations includes creating and collecting internal and external information sources, knowledge exchange among staff, and supportive…

Studies show that participatory management in the business field tends to improve employees' attitudes and performance, to lower costs, and to increase production. This paper describes the process of setting up democratic decision making in the welfare field. (SDH)

One of 33 self-paced instructional modules for training industry services leaders, this module contains three sequential learning activities on assisting in providing pre-employment and inplant training in an industry services program. (Industry services are manpower services provided by public agencies to new or expanding private industries.) The…

Discusses issues in program administration, with specific reference to preschool programs. Some of the issues discussed include coping with conflict, leadership, the sharing of power, and honesty. A short annotated bibliography is included. (BD)