Much conversation at the national level has focused on the importance of maintaining a 1:500 school psychologist to student ratio when school psychologists are tasked with practicing within the comprehensive school psychologist role (National Association of School Psychologists [NASP], 2020b). Data on ratios is currently reported in most of the…

As part of a broader evolution of our K-12 programming, the Art Institute of Chicago transitioned our docent program into a newly designed Volunteer Program, a process that was informed by rigorous research, reflection, and evaluation of our engagements with students and teachers. This case study offers a perspective on designing a new structure…

This dissertation investigated the expectations both professional academic advisors and undergraduate students, respectively, possessed of academic advising and of the advisor role. As students come to their postsecondary endeavors with increased needs, expectations, and consumer-mentalities, it is important to understand their expectations -- and…

Background: Active Support is a staff practice that aims to increase engagement of people with intellectual disabilities. This study seeks to: (1) identify the outcomes of staff using Active Support and how these are measured; (2) identify how the views of people with intellectual disabilities have been included in Active Support research. Method:…

This dissertation explores school psychologists' evolving roles and responsibilities, examining how their practices align with the National Association of School Psychologists (NASP) domains. This study utilized an online survey distributed via the snowball method; data was collected from 97 school psychologists across multiple states. The study…

This paper presents evidence of how the role of teaching assistants (TAs) in England has been remade by the COVID pandemic. Drawing on data from a national survey of 9,055 TAs and 22 semi-structured interviews with TAs, teachers and headteachers, the authors show how essential TAs were to schools' responses to managing the disruption caused by the…

This research explores the emerging position of teaching professionals in research universities through the framework of 'third space professionals'. The third space is described as an overlapping space between the professional and academic domains in university and usually staff who are neither traditional academics nor traditional professionals…

Supervisors of on-campus student employees are perhaps the most consistent touchpoint of a working undergraduate's college experience and the criticality of this role within higher education has gone relatively unrecognized. The current study explored how student affairs professionals learn to supervise student employees who work part-time on…

Purpose: The paper discusses the use of co-design for staff professional learning within higher education. It suggests that three distinct approaches to professional learning can be characterised as help-yourself platforms/services, drive-by workshops and co-design workshops. It makes pragmatic suggestions for where co-design might be used and…

This article will explore how the influence of the Historically Black Colleges and Universities (HBCU) culture, benefits of inclusionary leadership practices, and organizational structure impact the Family Educational Rights and Privacy Act of 1974 (FERPA) implementation and adherence. The purpose of this article will be to educate and influence…

The purpose of this research was to identify the comfort levels of professionals with AI in various humanlike roles. A survey of 787 full-time working adults showed that more active AI users are comfortable with AI in many humanlike roles, such as a teammate or a performance coach. Less active AI users, however, are uncomfortable with AI in these…

A girls' field hockey team coach instructed players to warm up in an area adjacent to the school's turf field, where the boys' soccer team was practicing. Plaintiff Morgan Dennehy, a member of the field hockey team, was struck at the base of her skull by an errant soccer ball. The plaintiff filed this suit against the coach, the school and others…

This dissertation investigates student experiences on a four-year public U.S. college campus, focusing on the impact of humanized support services in non-academic administrative offices. Chapter 1 introduces the study's purpose, while Chapter 2 reviews literature on customer service practices through the lenses of Experience Management, Service…

As the English Higher Education (HE) system becomes characterised by centralised regulation, many professional services staff increasingly occupy significant positions sitting between traditional administrative roles, academia and management with responsibility for interpreting and implementing key policies. This study presents findings from a…

Guided by normalization process theory, our qualitative case study explored classified staff members' perceptions of their role in the implementation of School-Wide Positive Behavioral Interventions and Supports in schools within a large urban US school district. Analysis reveals that classified staff members' gleaned knowledge of positive…