Distributed Data Processing, linking a central processing unit to remote computer sites, allows end users more control over their own destiny. Schools have distributed hardware and software but not talent. The primary goal of these staff experts should be to educate users as fully as they can. (MLW)

Offers advice to administrators and faculty in small colleges on planning, building, and managing campus computer networks. Also included are observations about the network as a strategic asset, funding and staffing issues, and planning for unexpected results. (Author/MSE)

Describes a Bryant College (Rhode Island) program to expedite computer connections for students at the beginning of the school semester. Includes a discussion of the techniques used to communicate with students before and upon arrival on campus, make software available, install hardware, remotely activate student room ports, and provide support…

The University of Pennsylvania's Wharton School introduced a "distributed" organization for managing computing support services. The hybrid structure combined elements of centralized computing and departmental computing by placing computing personnel in the departments, under central management. The program covers a wide range of support…

Outlines some of the major factors and issues a college or university needs to address in planning for and implementing distance education. It is proposed that such planning and implementation should be conducted simultaneously and be integrated into the fabric of the institution as seamlessly as possible. Considerations such as budgeting,…

Planning for a computer use "help desk" at Kenyon College (Ohio) was constrained by very limited resources. However, careful and thorough planning resulted in a low-budget, homegrown, but highly effective facility. Staffing, training, staff communication, and marketing the service were essential elements in its success. (MSE)