Key decisions involved in automating Northwestern University Library's technical processes, the resulting on-line interactive system, and its impact are described. (Author/PF)

The report considers the climate of participation, preparation given the staff, areas of decision making, the role of the professional staff association, and the reaction of staff to such participation. (Author)

This study at an academic library used a simulation technique (1) to analyze the extent to which queues develop at a reference desk during peak periods, (2) to propose alternative staffing models to reduce queues, and (3) to examine the cost effectiveness of the alternatives. (Author/JAB)

The 1975 and 1986 versions of the ACRL (Association of College and Research Libraries) College Library Standards are compared, and results of a survey designed to determine their usefulness are reported. Findings indicated that standards are used, although they are in need of revision to address quantitative measurement, nonprint formats, and…

A survey of 103 major academic libraries examined the professional/nonprofessional functions, staffing patterns, changes, and management attitudes towards circulation departments. (10 references) (Author)

Describes a study that used a nonobtrusive methodology to determine the effectiveness of an information desk staffed by graduate students and nonprofessionals in an academic library. Relationships that were found between the level of staff members and the quality of reference services are described, and the implications for staffing patterns and…

Presents results of survey of 64 Illinois academic institutions which was conducted to determine library use of nonprofessionals at the reference/information desk. Characteristics of nonprofessionals, use patterns and desk hours staffed by nonprofessionals, referral and training, and trends for desk staffing are discussed. (Eight references are…

Discusses four potential problem areas in the employment of temporary librarians in a variety of positions in academic libraries--orientation, supervision, acceptance and integration, and utilization--and notes the influence of time limitations on the work environment. Solutions are suggested, and further research is proposed. Fourteen sources are…

Describes the Research Libraries Group (RLG) conspectus for collection evaluation and how it is being used to foster cooperation among North American libraries. Discussion of the internal benefits includes library planning, collection policy formation, staffing allocation and training, funding allocation and requests, accreditation, faculty…