Focusing on micrographics, this article discusses the role of the Association for Information and Image Management (AIIM) in the development and sponsorship of standards applicable to libraries. Standards relating to microformats, assessment of microform quality, and truly "archival" conditions are examined. A list of current AIIM…

Outlines the process involved in selecting an outside filming agent for the purpose of preserving a library's or archive's holdings. Guidelines include project planning, selecting a filming agent, and contract preparation and maintenance. A sample contract is included. (Author/EM)

Two instruments have been developed to aid teachers and other educators in evaluating educational software and courseware: the "Courseware Description" form and the "Courseware Evaluation" form. Complete instructions for using both forms are provided in this guide, along with the forms themselves. Prior to the instructions is…

This report reviews the practices implemented by 53 different state vocational rehabilitation (VR) agencies to address quality assurance concerns. The broader spectrum of monitoring practices and evaluation systems used by different state agencies to assess worker and agency performance is first reviewed. The report then focuses on the range of…

Offers advice and a list of 10 guidelines to help yearbook staffs maintain those characteristics that do not change from year to year--those constants that distinguish good yearbooks from inferior ones. (RL)

A discussion of Australian higher education looks at the nature of quality and its assessment in higher education, particularly in the context of a new national committee on quality assurance. It examines the compatibility of quality management strategies with existing institutional decision-making and management processes. (MSE)

This guide is designed to help prospective students, counselors, public agencies, and institutions better understand distance school accreditation and how the accreditation procedures of the Accrediting Commission of the Distance Education and Training Council (DETC) work. The guide defines distance education, discusses who the accrediting…

This appendix accompanies a report on state vocational rehabilitation agency practices to control for quality and timelines in case management systems. The materials, related to quality assurance and case flagging, are representative of the variety of methods used by 42 states and Puerto Rico. (The states are Alabama, Alaska, Arizona, Arkansas,…

The most widely recognized quality management standard in the world, the International Organization for Standardization's ISO 9000, is considered by some in higher education to have much potential for college administration. Its advantages include its focus on organizational infrastructure, adaptability, articulation of tangible requirements for…

Describes the special library's role in implementing ISO 9000 (i.e., a series of international quality-assurance standards developed by the International Organization of Standards). Topics discussed include document and data control, keeping the standards current, documentation of procedures, the ISO 9000 audit, and benefits for the library. (MES)

Educational facility standards serve as a quality control, and facility standards for building area and size affect financing and are deterrents to abuse. Direct and expert involvement of planning professionals is necessary in applying standards to educational facility projects. (MLF)

These teacher's materials are intended to support trainers as they conduct a 1-day course on each of the following topics regarding the hotel and catering industry in Great Britain: the customer perspective, customer service standards, and quality control. The first section explains how to use the materials. The instructions for conducting each…

This document suggests the following eight model indicators of quality in adult education programs: (1) learners demonstrate progress toward attainment of basic skills and competencies that support their educational needs; (2) learners advance in the program or complete program requirements that allow them to continue their education or training;…

These proceedings of the annual accreditation and quality assurance conference present the following papers: "The Coming Revolution in Higher Education" (Arthur Levine); "Corporate/College Alliances" (Jeanne C. Meister); "Why Are We Educators?" (Catharine R. Stimpson); "Serving an Increasingly Adult Student Population: Lessons from Nordstrom and…

In this issue, which examines the use of standards in school facility planning, the introduction points out that persons involved in educational building want to know what standards are to be used for planning, designing, and utilizing educational facilities. However, there is a lack of uniformity and even the absence of standards in some cases.…