A quality management system is an essential and mandatory instrument for maritime higher education institutions mandated by the International Convention on Standards of Training, Certification, and Watchkeeping for Seafarers. To design an effective quality management system, it is strongly recommended to take the most comprehensive model of the…

The "Principles & Standards for Quality Charter School Authorizing," first established in 2004, reflect the lessons learned by experienced authorizers. This foundational resource for National Association of Charter School Authorizers (NACSA) has been used to guide authorizing practices across the country and is referenced in state…

Charter school authorizing is a powerful strategy for making excellent public schools and educational opportunities available to all students. Done well, charter authorizing increases student achievement by expanding the supply of quality public schools to satisfy unmet needs--particularly by providing life-changing opportunities for students…

Internationalisation has transformed into mainstream strategy in higher education and is increasingly seen as adding value to the life of universities through improving its quality. But how do we assess the quality of internationalisation? This article evaluates a pilot project that aimed to qualitatively assess the internationalisation of…

Purpose: The purpose of this paper is to provide a critical analysis of the Standard of Quality for higher education institutions in Vietnam which was developed in response to an urgent call for a fundamental reform to enhance the quality of educational provision, particularly of teaching and learning. Design/methodology/approach: The standard and…

The editor of "Mental Retardation" describes his perspective on several controversial papers on facilitated communication. The decision-making process employed in considering such manuscripts for publication is outlined, as is the process of selecting qualified and unbiased evaluators for the peer review process. (PB)

Total Quality Management (TQM) establishes business and industry standards and techniques that ensure the quality of products leaving and reaching firms through continuous actions rather than one final inspection. Deming, Juran, and Crosby, who initiated the process, share a common theme of participatory management. Management participation and…

While early childhood professionals in NSW are accountable to a substantial collection of regulatory requirements, little research has explored the outcomes of this regulatory environment, both intended and otherwise. This paper presents findings from a NSW study and shows how early childhood professionals working in long day care centres perceive…

This booklet is one of six texts from a workplace literacy curriculum designed to assist learners in facing the increased demands of the workplace. The booklet contains seven sections that cover the following topics: (1) meaning of total quality management (TQM); (2) the customer; (3) the organization's culture; (4) comparison of management…

Intended for programs and organizations that provide employment, education, and training services, this guide is organized to show how the work-based foundation skills framework tools may be used in interaction with customers. Section 1 discusses framework development, framework tools (21 work-based foundation skills and knowledge areas, lists of…