With most school districts all over the country scrambling to cover educational funding shortfalls and increasing class sizes, at least one state governor is publicly questioning why all school districts don't contract custodial services. School district administrators are facing the increasing budget cuts pressure to consider (or reconsider)…

The Commonwealth of Learning is proud to partner with the Sri Lankan Ministry of Higher Education and UNESCO to produce this "Quality Assurance Toolkit for Distance Higher Education Institutions and Programmes". The Toolkit has been prepared with three features. First, it is a generic document on quality assurance, complete with a…

The directory contains a list and description of 20 quality assurance instruments, 5 organizations, and 10 publications to aid in monitoring service delivery systems for people with mental retardation. A position statement by the Association for Retarded Citizens on the multiple dimensions of quality assessment precedes the list. It stresses…

This paper analyses the nature of, and relationship between, a quality service initiative and the concept of strategic human resource development. Hilton International is the case study used for this analysis. The principal finding is that the quality initiative is acting as a catalyst for a strategic approach to human resource development to…

Providing general specifications and system descriptions for segments within the Arizona TeleMedicine Project (a telecommunication system designed to deliver health services to rurally isolated American Indians in Arizona), this document, when used with the appropriate route segment document, will completely describe the project's required…

An evaluation of the treatment and habilitation services provided to individuals with dual diagnoses of mental retardation and mental illness concludes that service delivery is currently unacceptable. This article considers legal issues, general ethical principles, and codes of ethics of two professional groups. The ultimate responsibility of…

This packet contains resources and guidelines for developing General National Vocational Qualifications (GNVQs) for further education programs in Britain. The materials are designed to be used flexibly to determine strategies or define priorities, aid problem solving in developing systems for GNVQs, audit and review existing systems, and provide…

This paper, written from a British perspective, looks at "new" methods of learning that are transforming higher education teaching and learning and at some issues in quality control that arise from these rapid changes. The author notes that in the past new methods have often mistakenly been hailed as the panacea of current educational problems but…

This article describes the activities of a national group of assistive technology professionals known as the Quality Indicators for Assistive Technology Services (QIAT) Consortium. The work of the Consortium is discussed and the current set of indicators is included. Processes used in the development of the indicators are described. (Contains…

These guidelines are intended to assist states and local communities in developing quality respite services that meet the diverse needs of families and children with disabilities, with chronic and terminal illnesses, or at risk of abuse or neglect. The guidelines support the philosophy that all families can benefit from temporary intervals of rest…

Quality Control (QC) regulations for the following federal entitlement programs are discussed: Aid to Families with Dependent Children (AFDC), Medicaid, Supplemental Security Income Program, and Food Stamp Program. Implications of these QC procedures and for the Department of Education's approach to QC regulations are also considered. Each set of…

The extent to which colleges are complying with the 1982-1983 Pell Grant validation requirements was assessed. Fall 1982 financial aid data were drawn from a representative sample of 3,490 Pell Grant recipients at 317 colleges that are part of the Regular Disbursement System. Key findings show: (1) the vast majority of institutions collect the…

This paper examines the legal mandates as well as the definitions and indicators for a family-centered early childhood system of care for children with special needs. Legislation discussed includes the Individuals with Disabilities Education Act and the Maternal and Child Health Block Grant (Title V of the Social Security Act). Various definitions…

Given the range of student learning, behavior, and emotional problems experienced each day by teachers and families, meeting the challenge of supplying appropriate support is complex. Efforts to do so may be handicapped by the way in which student support interventions currently are conceived, organized, and implemented. Student supports are…