Describes the special library's role in implementing ISO 9000 (i.e., a series of international quality-assurance standards developed by the International Organization of Standards). Topics discussed include document and data control, keeping the standards current, documentation of procedures, the ISO 9000 audit, and benefits for the library. (MES)

Discusses need for retrospective conversion of library catalogs in terms of user-problems related to split catalogs in various formats. Difficulties to be overcome in retrospective conversion projects (ownership of records, costs, non-Roman script languages, standards and inhospitability of MARC for variety of manuscript and pictorial material)…

Considers the relationship of the quality of images with the needs of users of digitized manuscripts. Highlights include goals of digitization; for whom to digitize; experiences of the National Library of the Czech Republic digitizing and providing electronic access to historical documents; preparation of manuscript descriptions; usability of…

Nine Canadian health libraries participated in a pilot test of the Benchmarking Tool Kit between January and April, 1998. Although the Tool Kit was designed specifically for health libraries, the content and approach are useful to other types of libraries as well. Used to its full potential, benchmarking can provide a common measuring stick to…