In fiscal year 2009, the Department of Defense's (DOD) Military Tuition Assistance (TA) Program provided $517 million in tuition assistance to approximately 377,000 service members. US Government Accountability Office (GAO) was asked to report on (1) DOD's oversight of schools receiving TA funds, and (2) the extent to which DOD coordinates with…

The article is an epistemological analysis of quality, standards and quality assurance. A positivist, phenomenological and critical epistemological framework is used to explore the interrelationships between quality, standards and purposes and approaches to quality assurance. The article concludes with an embryonic analysis of the implementation…

This study applies the "Personnel Evaluation Standards" of the Joint Committee on Standards for Educational Evaluation to the procedures, practices, and related components of a school's staff evaluation program to determine the program's effectiveness. Evaluators sought answers to questions including the extent to which the intended structures and…

This guide offers advice and guidance to key skills managers, coordinators and other practitioners who are responsible for ensuring that the standards of portfolio assessment in their center are consistent across the center and with national standards. It describes and offers advice and guidance on the stages of assessment and internal moderation…

Since a large, underfunded urban Colorado district initiated ISO 9000 reforms, administrators and staff have reviewed 14 central-office departments' processes to improve efficiency and enhance student outcomes. Jefferson County has saved $900,000 annually on purchasing processes, developed a quality curriculum-development process, and improved…

The Office for Standards in Education in Great Britain conducts inspections of provisions for students with special educational needs in primary and secondary regular and special schools. Implementation of these inspections requires development of well-trained inspectors with special education expertise and recognition of local education authority…

This book explains how to implement a Total Quality Management (TQM) program within an organization focusing in particular on ways to sustain the effort. Part 1 of five offers an overview of the TQM approach and the rationale for adopting it. Topics of discussion include signs of the need for change, what TQM is and what it is not, the basics of…

This packet contains resources and guidelines for developing General National Vocational Qualifications (GNVQs) for further education programs in Britain. The materials are designed to be used flexibly to determine strategies or define priorities, aid problem solving in developing systems for GNVQs, audit and review existing systems, and provide…

In an internationally competitive training environment, implementation of Total Quality Management (TQM) in vocational education can provide a comparative advantage in preparing the type of work force required for micro and macro economic reforms. The concept of TQM can be used as a management tool to improve the standards of vocational training.…

This article describes the activities of a national group of assistive technology professionals known as the Quality Indicators for Assistive Technology Services (QIAT) Consortium. The work of the Consortium is discussed and the current set of indicators is included. Processes used in the development of the indicators are described. (Contains…

Two separate sets of minimum standards designed to guide the evaluation of bilingual projects are proposed. The first set relates to the process in which the evaluation activities are conducted. They include: validity of assessment procedures, validity and reliability of evaluation instruments, representativeness of findings, use of procedures for…

This volume offers a detailed argument for and description of Total Quality Management (TQM) for institutions of higher education. Chapter 1 elaborates on why TQM is good for higher education and includes some warning as to why implementation at colleges and universities may not be easy. Chapter 2 provides an overview of the history of the TQM…

This bulletin provides descriptions of two of the most widely used business and industry quality models--the British Standards Institution system (BS5750) and Total Quality Management (TQM). The focus is on applications of the models in further education colleges. The first section clarifies what the term "quality" means, in general and…

The main objective of this research is to analyze the current status, the existing mechanisms for the regulation and quality assurance, and the impact of transnational commercial provision on the higher education system in six developing countries and a country in transition. The case-study research: (1) analyzed the principal forms and…

This document describes six different approaches to outcomes assessments, approaches that are named in the titles of chapters 2 through 7. The chapters and authors are as follows: "Perspectives on Assessment Policy and Practice" (Bragg, Harmon); "Total Quality Management" (Bragg); "Assessing Student Success" (Harmon);…