Written in a humorous and encouraging style, this text shows how the most common statistical tools can be used to answer interesting real-world questions, presented as mysteries to be solved. Engaging research examples lead the reader through a series of six steps, from identifying a researchable problem to stating a hypothesis, identifying…

This student guide is intended to assist persons employed as supervisors in improving their knowledge and skills in the area of quality control. Discussed in the first three sections are the following topics: quality and control (quality, measuring and achieving quality, controlling resources, and quality consciousness); quality control and…