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Direct linkSnijders, Ingrid; Rikers, Remy M. J. P.; Wijnia, Lisette; Loyens, Sofie M. M. – Higher Education Research and Development, 2018
This study investigated the overall "quality" of the interpersonal relationship students have with faculty and staff, that is, relationship quality (RQ). In relationship management research, RQ is paramount for the creation of bonds with customers, which in turn is necessary for the sustainability of organizations, that is, continuity…
Descriptors: Higher Education, Program Validation, Interpersonal Relationship, Teacher Student Relationship
