Using the Social Presence Model (SPM), the authors explore the teacher and student experience at the North Carolina Virtual Public School (NCVPS), the largest public online secondary school where teachers design and develop the curriculum. Through a series of surveys, focus groups, and interviews, this two-year mixed methods study investigates the…

Literature suggests that developing a community of learners is the key to a successful online-learning experience. In this study, the instructor of a multimedia authoring course adopted a synchronous communication tool (Yahoo Messenger) to interact with learners orally on a weekly basis and, thereby, to establish a sense among the learners that…